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Hospice Care

Hospice Of Spokane

Very Good4-Star CMS Rating

121 S Arthur Street, Spokane, WA 99202

Other
42 Years Certified
228 Patients/Day

Contact Hospice Of Spokane

(509) 456-0438Get Directions

121 S Arthur Street
Spokane, WA 99202

About Hospice Of Spokane

Hospice overview and quality summary

Hospice Of Spokane is an hospice care provider in Spokane, WA, serving patients and families in Spokane County and the surrounding area. Medicare certified since 1984, Hospice Of Spokane has provided 42 years of end-of-life and palliative care to the community.

Hospice Of Spokane serves an average of 228 patients per day, covering 82 ZIP codes across its service area. 57% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Hospice Of Spokane has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 14 physicians are affiliated with this hospice.

When choosing hospice care in Spokane, WA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating4/5 Stars
OwnershipOther
Certified Since1984
CountySpokane
Avg Daily Census228 patients
Service Area82 ZIP codes
HCI Score10/10
Affiliated Doctors14

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

4of 5

Very Good

CMS CAHPS Hospice Star Rating

Hospice Of Spokane has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Hospice Of Spokane among the higher-rated hospice providers serving families in Spokane, WA.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
90%

90% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
91%

91% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Average
74%

74% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Average
82%

82% of caregivers gave a top rating for team communication, consistent with the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Average
78%

78% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Average
74%

74% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Above Average
84%

84% of caregivers gave Hospice Of Spokane a top rating for overall rating (9-10), above the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Above Average
90%

90% of caregivers gave Hospice Of Spokane a top rating for would recommend, above the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

99.9%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

100.0%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

99.7%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

99.8%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

99.6%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

99.7%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

99.3%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Hospice Of Spokane's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

54.2% of Hospice Of Spokane's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

89.7%

Natl: 89.5%

30th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

12.5

Natl: 13.4

53th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

10.1%

Natl: 9.2%

70th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

64%

Natl: 55.4%

66th pctl

Early Live Discharges

Patients discharged alive within 3 days

4.6%

Natl: 7.2%

37th pctl

Late Live Discharges

Patients discharged alive after enrollment

28.6%

Natl: 40%

28th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

0.5%

Natl: 8%

19th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

1%

Natl: 2.3%

50th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

1%

Natl: 0.6%

89th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$10,780

Natl: $16,971

13th pctl

Patient Population

Primary diagnoses of hospice patients

Hospice Of Spokane's patient population is primarily composed of individuals with cancer (36%), followed by dementia (21%), other conditions (20%), cardiovascular disease (13%), respiratory disease (6%), stroke (5%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.

Cancer36%
Dementia21%
Other Conditions20%
Cardiovascular Disease13%
Respiratory Disease6%
Stroke5%

Care Settings

Where hospice care is delivered

Hospice Of Spokane delivers 57% of its care in patients' homes, with 32% in assisted living settings, 6% in nursing facility settings, 1% in inpatient hospice settings. The hospice serves an average of 228 patients per day.

Patient's Home

57%

Assisted Living

32%

Nursing Facility

6%

Inpatient Hospice

1%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Hospice Of Spokane

What is the CMS rating for Hospice Of Spokane?

Hospice Of Spokane has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Hospice Of Spokane primarily treat?

Hospice Of Spokane's patient population includes cancer (36%), dementia (21%), other conditions (20%), cardiovascular disease (13%), respiratory disease (6%), stroke (5%). This reflects the hospice's experience managing these conditions.

Where does Hospice Of Spokane provide care?

Hospice Of Spokane provides care in patient's home (57%), assisted living (32%), nursing facility (6%), inpatient hospice (1%).

How large is Hospice Of Spokane?

Hospice Of Spokane serves an average of 228 patients per day and covers 82 ZIP codes in its service area.

How many doctors are affiliated with Hospice Of Spokane?

14 physicians are affiliated with Hospice Of Spokane.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·