About Assured Hospice
Hospice overview and quality summary
Assured Hospice is a for-profit hospice care provider in Moses Lake, WA, serving patients and families in Grant County and the surrounding area. Medicare certified since 1993, Assured Hospice has provided 33 years of end-of-life and palliative care to the community.
Assured Hospice serves an average of 78 patients per day, covering 45 ZIP codes across its service area. 60% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Assured Hospice has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 1 physicians are affiliated with this hospice.
When choosing hospice care in Moses Lake, WA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Assured Hospice has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Assured Hospice among the higher-rated hospice providers serving families in Moses Lake, WA.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
93% of caregivers gave Assured Hospice a top rating for emotional & spiritual support, above the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
91% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
80% of caregivers gave Assured Hospice a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
83% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
77% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
80% of caregivers gave Assured Hospice a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
85% of caregivers gave Assured Hospice a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
89% of caregivers gave Assured Hospice a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
98.3%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
99.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
99.0%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Assured Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
73.3% of Assured Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
94.2%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
12.5
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
5.9%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
52.9%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
2.9%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
32.4%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
0%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
1%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.1%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$13,986
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Assured Hospice's patient population is primarily composed of individuals with cancer (34%), followed by other conditions (25%), cardiovascular disease (15%), dementia (15%), respiratory disease (10%), stroke (4%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.
Care Settings
Where hospice care is delivered
Assured Hospice delivers 60% of its care in patients' homes, with 33% in assisted living settings, 6% in nursing facility settings, 1% in skilled nursing settings. The hospice serves an average of 78 patients per day.
Patient's Home
Assisted Living
Nursing Facility
Skilled Nursing
Patient Reviews
Reviews and ratings from patients
Loading reviews...
Manage This Hospice Profile
Claim your profile to update information, respond to reviews, and showcase your hospice to patients and families.
Claim & Manage ProfileOther Hospice Providers Nearby
Hospice care in WA
Kittitas Valley Home Health & Hospice
Government · 50 mi away
1506 E Radio Rd, Ellensburg, WA 98926
(509) 962-7438
Central Washington Hospital Homecare Services
Non-Profit · 52 mi away
731 N Chelan Ave, Wenatchee, WA 98801
(509) 433-3700
Advanced Hospice Northwest Of Wenatchee
Hospice · 52 mi away
285 Technology Center Way Ste 108, Wenatchee, WA 98801
(609) 663-9585
Tri-cities Chaplaincy Hospice
Other · 62 mi away
1480 Se Fowler Street, Richland, WA 99352
(509) 783-7416
Heartlinks
Non-Profit · 67 mi away
204 W 2nd St, Grandview, WA 98930
(509) 837-1676
Astria Hospice
For-Profit · 69 mi away
7 South 10th Ave, Yakima, WA 98902
(509) 575-5093
Find Hospice Care in Nearby Cities
Browse hospice providers in surrounding areas
Frequently Asked Questions
About Assured Hospice
What is the CMS rating for Assured Hospice?
Assured Hospice has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Assured Hospice primarily treat?
Assured Hospice's patient population includes cancer (34%), other conditions (25%), cardiovascular disease (15%), dementia (15%), respiratory disease (10%), stroke (4%). This reflects the hospice's experience managing these conditions.
Where does Assured Hospice provide care?
Assured Hospice provides care in patient's home (60%), assisted living (33%), nursing facility (6%), skilled nursing (1%).
How large is Assured Hospice?
Assured Hospice serves an average of 78 patients per day and covers 45 ZIP codes in its service area.
How many doctors are affiliated with Assured Hospice?
1 physicians are affiliated with Assured Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·