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Hospice Care

Hospice In The Pines

Very Good4-Star CMS Rating

1504 West Frank Avenue, Lufkin, TX 75904

For-Profit
37 Years Certified
67 Patients/Day

Contact Hospice In The

(936) 632-1514Get Directions

1504 West Frank Avenue
Lufkin, TX 75904

About Hospice In The Pines

Hospice overview and quality summary

Hospice In The Pines is a for-profit hospice care provider in Lufkin, TX, serving patients and families in Angelina County and the surrounding area. Medicare certified since 1989, Hospice In The Pines has provided 37 years of end-of-life and palliative care to the community.

Hospice In The Pines serves an average of 67 patients per day, covering 72 ZIP codes across its service area. 48% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Hospice In The Pines has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 8 physicians are affiliated with this hospice.

When choosing hospice care in Lufkin, TX, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating4/5 Stars
OwnershipFor-Profit
Certified Since1989
CountyAngelina
Avg Daily Census67 patients
Service Area72 ZIP codes
HCI Score10/10
Affiliated Doctors8

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

4of 5

Very Good

CMS CAHPS Hospice Star Rating

Hospice In The Pines has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Hospice In The Pines among the higher-rated hospice providers serving families in Lufkin, TX.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Above Average
93%

93% of caregivers gave Hospice In The Pines a top rating for emotional & spiritual support, above the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Above Average
93%

93% of caregivers gave Hospice In The Pines a top rating for treated with respect, above the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Above Average
77%

77% of caregivers gave Hospice In The Pines a top rating for help with symptoms, above the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Above Average
85%

85% of caregivers gave Hospice In The Pines a top rating for team communication, above the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Above Average
85%

85% of caregivers gave Hospice In The Pines a top rating for getting timely care, above the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Above Average
79%

79% of caregivers gave Hospice In The Pines a top rating for training for family caregivers, above the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Above Average
86%

86% of caregivers gave Hospice In The Pines a top rating for overall rating (9-10), above the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Above Average
91%

91% of caregivers gave Hospice In The Pines a top rating for would recommend, above the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

99.3%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

97.8%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

98.8%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

97.9%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

97.7%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

95.1%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Hospice In The Pines's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

50.9% of Hospice In The Pines's patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.

Visits Near Death

Patients with visits in last 3 days of life

94.7%

Natl: 89.5%

59th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

8.4

Natl: 13.4

11th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

9.1%

Natl: 9.2%

63th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

32.1%

Natl: 55.4%

24th pctl

Early Live Discharges

Patients discharged alive within 3 days

9.2%

Natl: 7.2%

69th pctl

Late Live Discharges

Patients discharged alive after enrollment

23.1%

Natl: 40%

17th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

7.7%

Natl: 8%

53th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

1.5%

Natl: 2.3%

56th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

3.4%

Natl: 0.6%

97th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$12,113

Natl: $16,971

19th pctl

Patient Population

Primary diagnoses of hospice patients

Hospice In The Pines's patient population is primarily composed of individuals with other conditions (22%), followed by cancer (21%), dementia (20%), cardiovascular disease (15%), stroke (12%), respiratory disease (11%).

Other Conditions22%
Cancer21%
Dementia20%
Cardiovascular Disease15%
Stroke12%
Respiratory Disease11%

Care Settings

Where hospice care is delivered

Hospice In The Pines delivers 48% of its care in patients' homes, with 38% in nursing facility settings, 4% in inpatient hospice settings, 3% in assisted living settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 67 patients per day.

Patient's Home

48%

Nursing Facility

38%

Inpatient Hospice

4%

Assisted Living

3%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Hospice In The Pines

What is the CMS rating for Hospice In The Pines?

Hospice In The Pines has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Hospice In The Pines primarily treat?

Hospice In The Pines's patient population includes other conditions (22%), cancer (21%), dementia (20%), cardiovascular disease (15%), stroke (12%), respiratory disease (11%). This reflects the hospice's experience managing these conditions.

Where does Hospice In The Pines provide care?

Hospice In The Pines provides care in patient's home (48%), nursing facility (38%), inpatient hospice (4%), assisted living (3%).

How large is Hospice In The Pines?

Hospice In The Pines serves an average of 67 patients per day and covers 72 ZIP codes in its service area.

How many doctors are affiliated with Hospice In The Pines?

8 physicians are affiliated with Hospice In The Pines.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·