About Hospice In The Pines
Hospice overview and quality summary
Hospice In The Pines is a for-profit hospice care provider in Lufkin, TX, serving patients and families in Angelina County and the surrounding area. Medicare certified since 1989, Hospice In The Pines has provided 37 years of end-of-life and palliative care to the community.
Hospice In The Pines serves an average of 67 patients per day, covering 72 ZIP codes across its service area. 48% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Hospice In The Pines has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 8 physicians are affiliated with this hospice.
When choosing hospice care in Lufkin, TX, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Hospice In The Pines has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Hospice In The Pines among the higher-rated hospice providers serving families in Lufkin, TX.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
93% of caregivers gave Hospice In The Pines a top rating for emotional & spiritual support, above the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
93% of caregivers gave Hospice In The Pines a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
77% of caregivers gave Hospice In The Pines a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
85% of caregivers gave Hospice In The Pines a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
85% of caregivers gave Hospice In The Pines a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
79% of caregivers gave Hospice In The Pines a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
86% of caregivers gave Hospice In The Pines a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
91% of caregivers gave Hospice In The Pines a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.3%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
97.8%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
98.8%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
97.9%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
97.7%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
95.1%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Hospice In The Pines's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
50.9% of Hospice In The Pines's patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.
Visits Near Death
Patients with visits in last 3 days of life
94.7%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
8.4
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
9.1%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
32.1%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
9.2%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
23.1%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
7.7%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
1.5%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
3.4%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$12,113
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Hospice In The Pines's patient population is primarily composed of individuals with other conditions (22%), followed by cancer (21%), dementia (20%), cardiovascular disease (15%), stroke (12%), respiratory disease (11%).
Care Settings
Where hospice care is delivered
Hospice In The Pines delivers 48% of its care in patients' homes, with 38% in nursing facility settings, 4% in inpatient hospice settings, 3% in assisted living settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 67 patients per day.
Patient's Home
Nursing Facility
Inpatient Hospice
Assisted Living
Doctors at Hospice In The Pines
8 affiliated physicians
Dr. Sidney Roberts, MD
Radiation Oncology
Dr. Sean Moran, MD
Internal Medicine
Dr. Kyle Krohn, MD
Internal Medicine
Dr. Pablo Splenser, MD
Family Practice
Dr. Karl Krohn, MD
Internal Medicine
Dr. Richard Roby, MD
Internal Medicine
Dr. Jeffrey Bell, MD
Family Practice
Dr. Carlton Lewis, DO
Family Practice
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Hospice In The Pines
What is the CMS rating for Hospice In The Pines?
Hospice In The Pines has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Hospice In The Pines primarily treat?
Hospice In The Pines's patient population includes other conditions (22%), cancer (21%), dementia (20%), cardiovascular disease (15%), stroke (12%), respiratory disease (11%). This reflects the hospice's experience managing these conditions.
Where does Hospice In The Pines provide care?
Hospice In The Pines provides care in patient's home (48%), nursing facility (38%), inpatient hospice (4%), assisted living (3%).
How large is Hospice In The Pines?
Hospice In The Pines serves an average of 67 patients per day and covers 72 ZIP codes in its service area.
How many doctors are affiliated with Hospice In The Pines?
8 physicians are affiliated with Hospice In The Pines.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·