About Hospice De La Luz
Hospice overview and quality summary
Hospice De La Luz is a for-profit hospice care provider in Albuquerque, NM, serving patients and families in Bernalillo County and the surrounding area. Medicare certified since 2006, Hospice De La Luz has provided 20 years of end-of-life and palliative care to the community.
Hospice De La Luz serves an average of 104 patients per day, covering 39 ZIP codes across its service area. 32% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
CMS has assigned Hospice De La Luz a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 8 out of 10, a composite measure of care quality and efficiency. 1 physicians are affiliated with this hospice.
When choosing hospice care in Albuquerque, NM, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Average
CMS CAHPS Hospice Star Rating
Hospice De La Luz has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Albuquerque, NM compare hospice providers.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
87% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
87% of caregivers gave a top rating for treated with respect, below the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
73% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
76% of caregivers gave a top rating for team communication, below the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
77% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
73% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
76% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
78% of caregivers gave a top rating for would recommend, below the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
98.5%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
96.2%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
96.0%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Hospice De La Luz's Hospice Care Index (HCI) score is 8 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.
62.7% of Hospice De La Luz's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
93.9%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
11
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
2%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
36.7%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
3.6%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
47.3%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
7.3%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
1.8%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$19,686
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Hospice De La Luz's patient population is primarily composed of individuals with dementia (35%), followed by other conditions (28%), cancer (15%), cardiovascular disease (12%), respiratory disease (12%), stroke (8%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.
Care Settings
Where hospice care is delivered
Hospice De La Luz delivers 32% of its care in patients' homes, with 67% in assisted living settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 104 patients per day.
Assisted Living
Patient's Home
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Hospice De La Luz
What is the CMS rating for Hospice De La Luz?
Hospice De La Luz has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Hospice De La Luz primarily treat?
Hospice De La Luz's patient population includes dementia (35%), other conditions (28%), cancer (15%), cardiovascular disease (12%), respiratory disease (12%), stroke (8%). This reflects the hospice's experience managing these conditions.
Where does Hospice De La Luz provide care?
Hospice De La Luz provides care in assisted living (67%), patient's home (32%).
How large is Hospice De La Luz?
Hospice De La Luz serves an average of 104 patients per day and covers 39 ZIP codes in its service area.
How many doctors are affiliated with Hospice De La Luz?
1 physicians are affiliated with Hospice De La Luz.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·