About Heartland Hospice (albuquerque)
Hospice overview and quality summary
Heartland Hospice (albuquerque) is a for-profit hospice care provider in Albuquerque, NM, serving patients and families in Bernalillo County and the surrounding area. Medicare certified since 2003, Heartland Hospice (albuquerque) has provided 23 years of end-of-life and palliative care to the community.
The hospice covers 31 ZIP codes across its service area.
When choosing hospice care in Albuquerque, NM, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
93% of caregivers gave Heartland Hospice (albuquerque) a top rating for emotional & spiritual support, above the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
85% of caregivers gave a top rating for treated with respect, below the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
67% of caregivers gave a top rating for help with symptoms, below the national average of 74%.
Team Communication
How well the hospice team communicated with the family
73% of caregivers gave a top rating for team communication, below the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
65% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
71% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
71% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
79% of caregivers gave a top rating for would recommend, below the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Heartland Hospice (albuquerque)
What is the CMS rating for Heartland Hospice (albuquerque)?
Heartland Hospice (albuquerque) does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.
What conditions does Heartland Hospice (albuquerque) primarily treat?
Patient population data is not currently available for Heartland Hospice (albuquerque).
Where does Heartland Hospice (albuquerque) provide care?
Care setting data is not currently available.
How large is Heartland Hospice (albuquerque)?
Size information is not currently available for Heartland Hospice (albuquerque).
How many doctors are affiliated with Heartland Hospice (albuquerque)?
Affiliated physician data is not currently available for Heartland Hospice (albuquerque).
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·