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Hospice Care

Hospice Compassus - The Highland Rim

Very Good4-Star CMS Rating

1805 N Jackson Street, Suite 11 & 12, Tullahoma, TN 37388

For-Profit
30 Years Certified
247 Patients/Day

Contact Hospice Compassus -

(931) 455-9118Get Directions

1805 N Jackson Street, Suite 11 & 12
Tullahoma, TN 37388

About Hospice Compassus - The Highland Rim

Hospice overview and quality summary

Hospice Compassus - The Highland Rim is a for-profit hospice care provider in Tullahoma, TN, serving patients and families in Coffee County and the surrounding area. Medicare certified since 1996, Hospice Compassus - The Highland Rim has provided 30 years of end-of-life and palliative care to the community.

Hospice Compassus - The Highland Rim serves an average of 247 patients per day, covering 100 ZIP codes across its service area. 69% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Hospice Compassus - The Highland Rim has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 8 physicians are affiliated with this hospice.

When choosing hospice care in Tullahoma, TN, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating4/5 Stars
OwnershipFor-Profit
Certified Since1996
CountyCoffee
Avg Daily Census247 patients
Service Area100 ZIP codes
HCI Score10/10
Affiliated Doctors8

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

4of 5

Very Good

CMS CAHPS Hospice Star Rating

Hospice Compassus - The Highland Rim has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Hospice Compassus - The Highland Rim among the higher-rated hospice providers serving families in Tullahoma, TN.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
89%

89% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
91%

91% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Average
75%

75% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Average
83%

83% of caregivers gave a top rating for team communication, consistent with the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Average
77%

77% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Average
77%

77% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Average
82%

82% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Average
85%

85% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

99.9%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

99.9%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

99.9%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

99.9%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

99.8%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Hospice Compassus - The Highland Rim's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

70.5% of Hospice Compassus - The Highland Rim's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

96.6%

Natl: 89.5%

76th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

13.3

Natl: 13.4

61th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

7.8%

Natl: 9.2%

49th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

28%

Natl: 55.4%

19th pctl

Early Live Discharges

Patients discharged alive within 3 days

9.7%

Natl: 7.2%

72th pctl

Late Live Discharges

Patients discharged alive after enrollment

31.1%

Natl: 40%

34th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

13.6%

Natl: 8%

79th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

1%

Natl: 2.3%

50th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0.7%

Natl: 0.6%

87th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$12,449

Natl: $16,971

21th pctl

Patient Population

Primary diagnoses of hospice patients

Hospice Compassus - The Highland Rim's patient population is primarily composed of individuals with other conditions (25%), followed by cancer (23%), dementia (22%), cardiovascular disease (14%), respiratory disease (13%), stroke (4%).

Other Conditions25%
Cancer23%
Dementia22%
Cardiovascular Disease14%
Respiratory Disease13%
Stroke4%

Care Settings

Where hospice care is delivered

Hospice Compassus - The Highland Rim delivers 69% of its care in patients' homes, with 17% in nursing facility settings, 13% in assisted living settings, 1% in hospital settings. The hospice serves an average of 247 patients per day.

Patient's Home

69%

Nursing Facility

17%

Assisted Living

13%

Hospital

1%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Hospice Compassus - The Highland Rim

What is the CMS rating for Hospice Compassus - The Highland Rim?

Hospice Compassus - The Highland Rim has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Hospice Compassus - The Highland Rim primarily treat?

Hospice Compassus - The Highland Rim's patient population includes other conditions (25%), cancer (23%), dementia (22%), cardiovascular disease (14%), respiratory disease (13%), stroke (4%). This reflects the hospice's experience managing these conditions.

Where does Hospice Compassus - The Highland Rim provide care?

Hospice Compassus - The Highland Rim provides care in patient's home (69%), nursing facility (17%), assisted living (13%), hospital (1%).

How large is Hospice Compassus - The Highland Rim?

Hospice Compassus - The Highland Rim serves an average of 247 patients per day and covers 100 ZIP codes in its service area.

How many doctors are affiliated with Hospice Compassus - The Highland Rim?

8 physicians are affiliated with Hospice Compassus - The Highland Rim.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·