About Hospice Compassus - The Highland Rim
Hospice overview and quality summary
Hospice Compassus - The Highland Rim is a for-profit hospice care provider in Tullahoma, TN, serving patients and families in Coffee County and the surrounding area. Medicare certified since 1996, Hospice Compassus - The Highland Rim has provided 30 years of end-of-life and palliative care to the community.
Hospice Compassus - The Highland Rim serves an average of 247 patients per day, covering 100 ZIP codes across its service area. 69% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Hospice Compassus - The Highland Rim has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 8 physicians are affiliated with this hospice.
When choosing hospice care in Tullahoma, TN, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Hospice Compassus - The Highland Rim has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Hospice Compassus - The Highland Rim among the higher-rated hospice providers serving families in Tullahoma, TN.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
89% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
91% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
75% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
83% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
77% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
77% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
82% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
85% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.9%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
99.9%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
99.9%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
99.9%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
99.8%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Hospice Compassus - The Highland Rim's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
70.5% of Hospice Compassus - The Highland Rim's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
96.6%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
13.3
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
7.8%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
28%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
9.7%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
31.1%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
13.6%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
1%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.7%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$12,449
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Hospice Compassus - The Highland Rim's patient population is primarily composed of individuals with other conditions (25%), followed by cancer (23%), dementia (22%), cardiovascular disease (14%), respiratory disease (13%), stroke (4%).
Care Settings
Where hospice care is delivered
Hospice Compassus - The Highland Rim delivers 69% of its care in patients' homes, with 17% in nursing facility settings, 13% in assisted living settings, 1% in hospital settings. The hospice serves an average of 247 patients per day.
Patient's Home
Nursing Facility
Assisted Living
Hospital
Doctors at Hospice Compassus - The Highland Rim
8 affiliated physicians
Dr. Sherri Walker, DO
Family Practice
Dr. Ben Gardner, MD
Internal Medicine
Dr. Sheldon Harigel, MD
Family Practice
Dr. Terri-lynn Philpott, MD
Family Practice
Dr. Charles Cantieri, DO
Family Practice
Dr. Robert Nichols, MD
Internal Medicine
Dr. Jay Trussler, DO
Family Practice
Dr. Brandie Gorrell, DO
Internal Medicine
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Reviews and ratings from patients
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Frequently Asked Questions
About Hospice Compassus - The Highland Rim
What is the CMS rating for Hospice Compassus - The Highland Rim?
Hospice Compassus - The Highland Rim has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Hospice Compassus - The Highland Rim primarily treat?
Hospice Compassus - The Highland Rim's patient population includes other conditions (25%), cancer (23%), dementia (22%), cardiovascular disease (14%), respiratory disease (13%), stroke (4%). This reflects the hospice's experience managing these conditions.
Where does Hospice Compassus - The Highland Rim provide care?
Hospice Compassus - The Highland Rim provides care in patient's home (69%), nursing facility (17%), assisted living (13%), hospital (1%).
How large is Hospice Compassus - The Highland Rim?
Hospice Compassus - The Highland Rim serves an average of 247 patients per day and covers 100 ZIP codes in its service area.
How many doctors are affiliated with Hospice Compassus - The Highland Rim?
8 physicians are affiliated with Hospice Compassus - The Highland Rim.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·