About Accentcare Hospice & Palliative Care Of Nashville.
Hospice overview and quality summary
Accentcare Hospice & Palliative Care Of Nashville. is a for-profit hospice care provider in Franklin, TN, serving patients and families in Williamson County and the surrounding area. Medicare certified since 2005, Accentcare Hospice & Palliative Care Of Nashville. has provided 21 years of end-of-life and palliative care to the community.
Accentcare Hospice & Palliative Care Of Nashville. serves an average of 126 patients per day, covering 60 ZIP codes across its service area. 33% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
CMS has assigned Accentcare Hospice & Palliative Care Of Nashville. a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 8 out of 10, a composite measure of care quality and efficiency. 2 physicians are affiliated with this hospice.
When choosing hospice care in Franklin, TN, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Average
CMS CAHPS Hospice Star Rating
Accentcare Hospice & Palliative Care Of Nashville. has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Franklin, TN compare hospice providers.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
87% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
91% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
75% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
80% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
82% of caregivers gave Accentcare Hospice & Palliative Care Of Nashville. a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
76% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
80% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
81% of caregivers gave a top rating for would recommend, below the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.8%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
99.8%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Accentcare Hospice & Palliative Care Of Nashville.'s Hospice Care Index (HCI) score is 8 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.
61.4% of Accentcare Hospice & Palliative Care Of Nashville.'s patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
91.3%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
7.6
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
4.7%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
51.1%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
9.8%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
33.6%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
20.3%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0.7%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.2%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$20,888
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Accentcare Hospice & Palliative Care Of Nashville.'s patient population is primarily composed of individuals with stroke (27%), followed by dementia (20%), other conditions (16%), cancer (15%), cardiovascular disease (13%), respiratory disease (11%).
Care Settings
Where hospice care is delivered
Accentcare Hospice & Palliative Care Of Nashville. delivers 33% of its care in patients' homes, with 41% in assisted living settings, 26% in nursing facility settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 126 patients per day.
Assisted Living
Patient's Home
Nursing Facility
Doctors at Accentcare Hospice & Palliative Care Of Nashville.
2 affiliated physicians
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Accentcare Hospice & Palliative Care Of Nashville.
What is the CMS rating for Accentcare Hospice & Palliative Care Of Nashville.?
Accentcare Hospice & Palliative Care Of Nashville. has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Accentcare Hospice & Palliative Care Of Nashville. primarily treat?
Accentcare Hospice & Palliative Care Of Nashville.'s patient population includes stroke (27%), dementia (20%), other conditions (16%), cancer (15%), cardiovascular disease (13%), respiratory disease (11%). This reflects the hospice's experience managing these conditions.
Where does Accentcare Hospice & Palliative Care Of Nashville. provide care?
Accentcare Hospice & Palliative Care Of Nashville. provides care in assisted living (41%), patient's home (33%), nursing facility (26%).
How large is Accentcare Hospice & Palliative Care Of Nashville.?
Accentcare Hospice & Palliative Care Of Nashville. serves an average of 126 patients per day and covers 60 ZIP codes in its service area.
How many doctors are affiliated with Accentcare Hospice & Palliative Care Of Nashville.?
2 physicians are affiliated with Accentcare Hospice & Palliative Care Of Nashville..
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·