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Hospice Care

Hopehealth Hospice & Palliative Care

Very Good4-Star CMS Rating

10 Emory Street, Attleboro, MA 02703

Non-Profit
40 Years Certified
117 Patients/Day

Contact Hopehealth Hospice &

(508) 957-0200Get Directions

10 Emory Street
Attleboro, MA 02703

About Hopehealth Hospice & Palliative Care

Hospice overview and quality summary

Hopehealth Hospice & Palliative Care is a nonprofit hospice care provider in Attleboro, MA, serving patients and families in Bristol County and the surrounding area. Medicare certified since 1986, Hopehealth Hospice & Palliative Care has provided 40 years of end-of-life and palliative care to the community.

Hopehealth Hospice & Palliative Care serves an average of 117 patients per day, covering 85 ZIP codes across its service area. 61% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Hopehealth Hospice & Palliative Care has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.

When choosing hospice care in Attleboro, MA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating4/5 Stars
OwnershipNon-Profit
Certified Since1986
CountyBristol
Avg Daily Census117 patients
Service Area85 ZIP codes
HCI Score9/10
Affiliated Doctors20

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

4of 5

Very Good

CMS CAHPS Hospice Star Rating

Hopehealth Hospice & Palliative Care has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Hopehealth Hospice & Palliative Care among the higher-rated hospice providers serving families in Attleboro, MA.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
89%

89% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
91%

91% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Average
75%

75% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Average
82%

82% of caregivers gave a top rating for team communication, consistent with the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Average
79%

79% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Average
77%

77% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Average
82%

82% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Average
86%

86% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

100.0%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

99.8%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

99.9%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

100.0%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

99.8%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

9/10

Overall HCI Score

National average: 8.8/10

Hopehealth Hospice & Palliative Care's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

76.8% of Hopehealth Hospice & Palliative Care's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

96.8%

Natl: 89.5%

77th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

15.3

Natl: 13.4

78th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

13%

Natl: 9.2%

83th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

72.3%

Natl: 55.4%

77th pctl

Early Live Discharges

Patients discharged alive within 3 days

19.8%

Natl: 7.2%

96th pctl

Late Live Discharges

Patients discharged alive after enrollment

25.2%

Natl: 40%

21th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

13.7%

Natl: 8%

79th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

4.6%

Natl: 2.3%

87th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

2.9%

Natl: 0.6%

96th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$11,258

Natl: $16,971

15th pctl

Patient Population

Primary diagnoses of hospice patients

Hopehealth Hospice & Palliative Care's patient population is primarily composed of individuals with cancer (33%), followed by other conditions (21%), cardiovascular disease (15%), stroke (12%), dementia (11%), respiratory disease (10%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.

Cancer33%
Other Conditions21%
Cardiovascular Disease15%
Stroke12%
Dementia11%
Respiratory Disease10%

Care Settings

Where hospice care is delivered

Hopehealth Hospice & Palliative Care delivers 61% of its care in patients' homes, with 20% in nursing facility settings, 15% in assisted living settings, 3% in hospital settings. The hospice serves an average of 117 patients per day.

Patient's Home

61%

Nursing Facility

20%

Assisted Living

15%

Hospital

3%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Hopehealth Hospice & Palliative Care

What is the CMS rating for Hopehealth Hospice & Palliative Care?

Hopehealth Hospice & Palliative Care has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Hopehealth Hospice & Palliative Care primarily treat?

Hopehealth Hospice & Palliative Care's patient population includes cancer (33%), other conditions (21%), cardiovascular disease (15%), stroke (12%), dementia (11%), respiratory disease (10%). This reflects the hospice's experience managing these conditions.

Where does Hopehealth Hospice & Palliative Care provide care?

Hopehealth Hospice & Palliative Care provides care in patient's home (61%), nursing facility (20%), assisted living (15%), hospital (3%).

How large is Hopehealth Hospice & Palliative Care?

Hopehealth Hospice & Palliative Care serves an average of 117 patients per day and covers 85 ZIP codes in its service area.

How many doctors are affiliated with Hopehealth Hospice & Palliative Care?

20 physicians are affiliated with Hopehealth Hospice & Palliative Care.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·