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Hospice Care

Hinds Hospice - Fresno

Average3-Star CMS Rating

2490 W Shaw Ave, Suite 101, Fresno, CA 93711

Non-Profit
36 Years Certified
238 Patients/Day

Contact Hinds Hospice -

(559) 320-0310Get Directions

2490 W Shaw Ave, Suite 101
Fresno, CA 93711

About Hinds Hospice - Fresno

Hospice overview and quality summary

Hinds Hospice - Fresno is a nonprofit hospice care provider in Fresno, CA, serving patients and families in Fresno County and the surrounding area. Medicare certified since 1990, Hinds Hospice - Fresno has provided 36 years of end-of-life and palliative care to the community.

Hinds Hospice - Fresno serves an average of 238 patients per day, covering 91 ZIP codes across its service area. 52% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

CMS has assigned Hinds Hospice - Fresno a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 9 physicians are affiliated with this hospice.

When choosing hospice care in Fresno, CA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating3/5 Stars
OwnershipNon-Profit
Certified Since1990
CountyFresno
Avg Daily Census238 patients
Service Area91 ZIP codes
HCI Score10/10
Affiliated Doctors9

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

3of 5

Average

CMS CAHPS Hospice Star Rating

Hinds Hospice - Fresno has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Fresno, CA compare hospice providers.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
91%

91% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
90%

90% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Below Average
71%

71% of caregivers gave a top rating for help with symptoms, below the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Below Average
78%

78% of caregivers gave a top rating for team communication, below the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Average
75%

75% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Below Average
70%

70% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Average
81%

81% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Above Average
87%

87% of caregivers gave Hinds Hospice - Fresno a top rating for would recommend, above the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

99.8%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

99.6%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

98.4%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

99.4%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

99.5%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

99.4%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

97.7%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Hinds Hospice - Fresno's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

64.3% of Hinds Hospice - Fresno's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

95%

Natl: 89.5%

61th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

15.5

Natl: 13.4

79th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

7.8%

Natl: 9.2%

49th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

37.9%

Natl: 55.4%

31th pctl

Early Live Discharges

Patients discharged alive within 3 days

9.6%

Natl: 7.2%

71th pctl

Late Live Discharges

Patients discharged alive after enrollment

36.1%

Natl: 40%

48th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

3.2%

Natl: 8%

29th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

0.9%

Natl: 2.3%

48th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0.9%

Natl: 0.6%

89th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$15,049

Natl: $16,971

34th pctl

Patient Population

Primary diagnoses of hospice patients

Hinds Hospice - Fresno's patient population is primarily composed of individuals with cancer (28%), followed by other conditions (23%), cardiovascular disease (18%), dementia (17%), respiratory disease (8%), stroke (7%).

Cancer28%
Other Conditions23%
Cardiovascular Disease18%
Dementia17%
Respiratory Disease8%
Stroke7%

Care Settings

Where hospice care is delivered

Hinds Hospice - Fresno delivers 52% of its care in patients' homes, with 27% in assisted living settings, 18% in skilled nursing settings, 1% in inpatient hospice settings. The hospice serves an average of 238 patients per day.

Patient's Home

52%

Assisted Living

27%

Skilled Nursing

18%

Inpatient Hospice

1%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Hinds Hospice - Fresno

What is the CMS rating for Hinds Hospice - Fresno?

Hinds Hospice - Fresno has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Hinds Hospice - Fresno primarily treat?

Hinds Hospice - Fresno's patient population includes cancer (28%), other conditions (23%), cardiovascular disease (18%), dementia (17%), respiratory disease (8%), stroke (7%). This reflects the hospice's experience managing these conditions.

Where does Hinds Hospice - Fresno provide care?

Hinds Hospice - Fresno provides care in patient's home (52%), assisted living (27%), skilled nursing (18%), inpatient hospice (1%).

How large is Hinds Hospice - Fresno?

Hinds Hospice - Fresno serves an average of 238 patients per day and covers 91 ZIP codes in its service area.

How many doctors are affiliated with Hinds Hospice - Fresno?

9 physicians are affiliated with Hinds Hospice - Fresno.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·