About Helping Hands Hospice
Hospice overview and quality summary
Helping Hands Hospice is a for-profit hospice care provider in Augusta, GA, serving patients and families in Richmond County and the surrounding area. Medicare certified since 2014, Helping Hands Hospice has provided 12 years of end-of-life and palliative care to the community.
Helping Hands Hospice serves an average of 30 patients per day, covering 27 ZIP codes across its service area. 68% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
The facility's Hospice Care Index score is 7 out of 10, a composite measure of care quality and efficiency. 1 physicians are affiliated with this hospice.
When choosing hospice care in Augusta, GA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
96.1%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
97.7%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
85.2%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
94.4%
Natl: 97.4%
Composite Process Score
Composite measure of all hospice care process quality measures
75.8%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Helping Hands Hospice's Hospice Care Index (HCI) score is 7 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.
14.3% of Helping Hands Hospice's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.
Visits Near Death
Patients with visits in last 3 days of life
88.5%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
7.7
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
12%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
65.3%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
7.3%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
41.5%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
11%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
7.3%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$15,369
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Helping Hands Hospice's patient population is primarily composed of individuals with dementia (34%), followed by cancer (29%), other conditions (14%), cardiovascular disease (11%), respiratory disease (8%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.
Care Settings
Where hospice care is delivered
Helping Hands Hospice delivers 68% of its care in patients' homes, with 32% in assisted living settings. The hospice serves an average of 30 patients per day.
Patient's Home
Assisted Living
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Helping Hands Hospice
What is the CMS rating for Helping Hands Hospice?
Helping Hands Hospice does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.
What conditions does Helping Hands Hospice primarily treat?
Helping Hands Hospice's patient population includes dementia (34%), cancer (29%), other conditions (14%), cardiovascular disease (11%), respiratory disease (8%). This reflects the hospice's experience managing these conditions.
Where does Helping Hands Hospice provide care?
Helping Hands Hospice provides care in patient's home (68%), assisted living (32%).
How large is Helping Hands Hospice?
Helping Hands Hospice serves an average of 30 patients per day and covers 27 ZIP codes in its service area.
How many doctors are affiliated with Helping Hands Hospice?
1 physicians are affiliated with Helping Hands Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·