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Hospice Care

Heartland Hospice Eau Claire

3410 Oakwood Mall Dr Suite 400, Eau Claire, WI 54701

3 Years Certified
65 Patients/Day

Contact Heartland Hospice Eau

(715) 214-2485Get Directions

3410 Oakwood Mall Dr Suite 400
Eau Claire, WI 54701

About Heartland Hospice Eau Claire

Hospice overview and quality summary

Heartland Hospice Eau Claire is an hospice care provider in Eau Claire, WI.

Heartland Hospice Eau Claire serves an average of 65 patients per day, covering 27 ZIP codes across its service area. 30% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 4 physicians are affiliated with this hospice.

When choosing hospice care in Eau Claire, WI, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star RatingNot Rated
Certified Since2023
Avg Daily Census65 patients
Service Area27 ZIP codes
HCI Score9/10
Affiliated Doctors4

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

99.5%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

98.4%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

99.5%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

97.9%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

96.6%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

9/10

Overall HCI Score

National average: 8.8/10

Heartland Hospice Eau Claire's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

80.8% of Heartland Hospice Eau Claire's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

96.7%

Natl: 89.5%

76th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

18

Natl: 13.4

91th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

6.4%

Natl: 9.2%

31th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

24.7%

Natl: 55.4%

16th pctl

Early Live Discharges

Patients discharged alive within 3 days

0%

Natl: 7.2%

19th pctl

Late Live Discharges

Patients discharged alive after enrollment

33.3%

Natl: 40%

42th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

0%

Natl: 8%

19th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

0%

Natl: 2.3%

45th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

52th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$18,767

Natl: $16,971

55th pctl

Patient Population

Primary diagnoses of hospice patients

Heartland Hospice Eau Claire's patient population is primarily composed of individuals with cardiovascular disease (43%), followed by stroke (17%), cancer (16%), other conditions (11%), dementia (9%), respiratory disease (7%). Heart failure is one of the leading diagnoses for hospice admission nationwide, and a high proportion of cardiac patients is typical of most hospice programs.

Cardiovascular Disease43%
Stroke17%
Cancer16%
Other Conditions11%
Dementia9%
Respiratory Disease7%

Care Settings

Where hospice care is delivered

Heartland Hospice Eau Claire delivers 30% of its care in patients' homes, with 48% in assisted living settings, 21% in nursing facility settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 65 patients per day.

Assisted Living

48%

Patient's Home

30%

Nursing Facility

21%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Heartland Hospice Eau Claire

What is the CMS rating for Heartland Hospice Eau Claire?

Heartland Hospice Eau Claire does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.

What conditions does Heartland Hospice Eau Claire primarily treat?

Heartland Hospice Eau Claire's patient population includes cardiovascular disease (43%), stroke (17%), cancer (16%), other conditions (11%), dementia (9%), respiratory disease (7%). This reflects the hospice's experience managing these conditions.

Where does Heartland Hospice Eau Claire provide care?

Heartland Hospice Eau Claire provides care in assisted living (48%), patient's home (30%), nursing facility (21%).

How large is Heartland Hospice Eau Claire?

Heartland Hospice Eau Claire serves an average of 65 patients per day and covers 27 ZIP codes in its service area.

How many doctors are affiliated with Heartland Hospice Eau Claire?

4 physicians are affiliated with Heartland Hospice Eau Claire.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·