About Health Alliance Home Health And Hospice
Hospice overview and quality summary
Health Alliance Home Health And Hospice is a nonprofit hospice care provider in Leominster, MA, serving patients and families in Worcester County and the surrounding area. Medicare certified since 1989, Health Alliance Home Health And Hospice has provided 37 years of end-of-life and palliative care to the community.
Health Alliance Home Health And Hospice serves an average of 26 patients per day, covering 41 ZIP codes across its service area. 73% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Health Alliance Home Health And Hospice has earned a 5-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 19 physicians are affiliated with this hospice.
When choosing hospice care in Leominster, MA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Excellent
CMS CAHPS Hospice Star Rating
Health Alliance Home Health And Hospice has earned a 5-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Health Alliance Home Health And Hospice among the higher-rated hospice providers serving families in Leominster, MA.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
94% of caregivers gave Health Alliance Home Health And Hospice a top rating for emotional & spiritual support, above the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
92% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
81% of caregivers gave Health Alliance Home Health And Hospice a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
87% of caregivers gave Health Alliance Home Health And Hospice a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
82% of caregivers gave Health Alliance Home Health And Hospice a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
87% of caregivers gave Health Alliance Home Health And Hospice a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
88% of caregivers gave Health Alliance Home Health And Hospice a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
89% of caregivers gave Health Alliance Home Health And Hospice a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
100.0%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Health Alliance Home Health And Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
80.8% of Health Alliance Home Health And Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
97.1%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
12.7
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
11%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
29.6%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
11.1%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
11.1%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
0%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
3.7%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
2.7%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$6,797
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Health Alliance Home Health And Hospice's patient population is primarily composed of individuals with other conditions (31%), followed by respiratory disease (21%), cardiovascular disease (17%), dementia (15%), cancer (15%).
Care Settings
Where hospice care is delivered
Health Alliance Home Health And Hospice delivers 73% of its care in patients' homes, with 7% in skilled nursing settings, 6% in nursing facility settings, 6% in assisted living settings, 6% in hospital settings, 3% in inpatient hospice settings. The hospice serves an average of 26 patients per day.
Patient's Home
Skilled Nursing
Nursing Facility
Assisted Living
Hospital
Inpatient Hospice
Doctors at Health Alliance Home Health And Hospice
19 affiliated physicians
Dr. David Petullo, MD
Internal Medicine
Dr. Binu Pathrose, MD
Hospitalist
Dr. Jay Glaser, MD
Internal Medicine
Dr. Varun Vadlapatla, DO
Family Practice
Dr. Lauri Toohey, NP
Nurse Practitioner
Dr. Khalid Yacoub, MD
Internal Medicine
Dr. Ximena Castro
Family Practice
Dr. Soni Gurung, MD
Internal Medicine
Dr. Felix Chang Cruz, MD
Family Practice
Dr. Tayyaba Salman, MD
Hospitalist
Dr. Suraj Rao, MD
Family Practice
Dr. Kyaw Aung, MD
Internal Medicine
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Health Alliance Home Health And Hospice
What is the CMS rating for Health Alliance Home Health And Hospice?
Health Alliance Home Health And Hospice has a 5-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Health Alliance Home Health And Hospice primarily treat?
Health Alliance Home Health And Hospice's patient population includes other conditions (31%), respiratory disease (21%), cardiovascular disease (17%), dementia (15%), cancer (15%). This reflects the hospice's experience managing these conditions.
Where does Health Alliance Home Health And Hospice provide care?
Health Alliance Home Health And Hospice provides care in patient's home (73%), skilled nursing (7%), nursing facility (6%), assisted living (6%), hospital (6%), inpatient hospice (3%).
How large is Health Alliance Home Health And Hospice?
Health Alliance Home Health And Hospice serves an average of 26 patients per day and covers 41 ZIP codes in its service area.
How many doctors are affiliated with Health Alliance Home Health And Hospice?
19 physicians are affiliated with Health Alliance Home Health And Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·