About Good Samaritan Hospice Inc
Hospice overview and quality summary
Good Samaritan Hospice Inc is a nonprofit hospice care provider in Roanoke, VA, serving patients and families in Roanoke County and the surrounding area. Medicare certified since 1992, Good Samaritan Hospice Inc has provided 34 years of end-of-life and palliative care to the community.
Good Samaritan Hospice Inc serves an average of 235 patients per day, covering 84 ZIP codes across its service area. 55% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Good Samaritan Hospice Inc has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.
When choosing hospice care in Roanoke, VA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Good Samaritan Hospice Inc has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Good Samaritan Hospice Inc among the higher-rated hospice providers serving families in Roanoke, VA.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
92% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
93% of caregivers gave Good Samaritan Hospice Inc a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
76% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
82% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
81% of caregivers gave Good Samaritan Hospice Inc a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
78% of caregivers gave Good Samaritan Hospice Inc a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
86% of caregivers gave Good Samaritan Hospice Inc a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
89% of caregivers gave Good Samaritan Hospice Inc a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
99.9%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.7%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
95.4%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
87.6%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
99.6%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
99.7%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
89.2%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Good Samaritan Hospice Inc's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
71.3% of Good Samaritan Hospice Inc's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
96.7%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
11.8
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
6.7%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
53.6%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
8.9%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
37.3%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
6.3%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
1.8%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.3%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$12,392
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Good Samaritan Hospice Inc's patient population is primarily composed of individuals with cancer (24%), followed by other conditions (20%), stroke (19%), respiratory disease (16%), cardiovascular disease (13%), dementia (10%).
Care Settings
Where hospice care is delivered
Good Samaritan Hospice Inc delivers 55% of its care in patients' homes, with 28% in nursing facility settings, 17% in assisted living settings. The hospice serves an average of 235 patients per day.
Patient's Home
Nursing Facility
Assisted Living
Doctors at Good Samaritan Hospice Inc
20 affiliated physicians
Dr. David Cummings, MD
Family Practice
Dr. Carolyn Clark, MD
Internal Medicine
Dr. Johanna French, NP
Nurse Practitioner
Dr. Daniel Bauer, MD
Internal Medicine
Dr. William Whitney, MD
Family Practice
Dr. Paul Tompkins, MD
General Practice
Dr. Heather Ball
Physician Assistant
Dr. Randall Rhea, MD
Family Practice
Dr. Jared March, DO
Internal Medicine
Dr. Penny Morrison, NP
Nurse Practitioner
Dr. Keith Harrop, MD
Internal Medicine
Dr. Amr Behiri, MD
Internal Medicine
+ 8 more physicians
Dr. Joseph Mock, MD
Hematology/oncology
Dr. William Ball
Family Practice
Dr. Lindsay Call, DO
Family Practice
Dr. Jessica Li Eason, MD
Family Practice
Dr. Vashist Nobbee, MD
Internal Medicine
Dr. Amy Doolan, DO
Family Practice
Dr. Christian Klaus, DO
Family Practice
Dr. Heather Brooks, MD
Hematology/oncology
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Good Samaritan Hospice Inc
What is the CMS rating for Good Samaritan Hospice Inc?
Good Samaritan Hospice Inc has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Good Samaritan Hospice Inc primarily treat?
Good Samaritan Hospice Inc's patient population includes cancer (24%), other conditions (20%), stroke (19%), respiratory disease (16%), cardiovascular disease (13%), dementia (10%). This reflects the hospice's experience managing these conditions.
Where does Good Samaritan Hospice Inc provide care?
Good Samaritan Hospice Inc provides care in patient's home (55%), nursing facility (28%), assisted living (17%).
How large is Good Samaritan Hospice Inc?
Good Samaritan Hospice Inc serves an average of 235 patients per day and covers 84 ZIP codes in its service area.
How many doctors are affiliated with Good Samaritan Hospice Inc?
20 physicians are affiliated with Good Samaritan Hospice Inc.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·