About Gentiva
Hospice overview and quality summary
Gentiva is a for-profit hospice care provider in Starkville, MS, serving patients and families in Oktibbeha County and the surrounding area. Medicare certified since 2004, Gentiva has provided 22 years of end-of-life and palliative care to the community.
Gentiva serves an average of 163 patients per day, covering 54 ZIP codes across its service area. 71% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
CMS has assigned Gentiva a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 11 physicians are affiliated with this hospice.
When choosing hospice care in Starkville, MS, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Average
CMS CAHPS Hospice Star Rating
Gentiva has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Starkville, MS compare hospice providers.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
87% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
91% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
73% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
81% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
77% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
73% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
78% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
81% of caregivers gave a top rating for would recommend, below the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.7%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
99.2%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
98.1%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
98.2%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Gentiva's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
69.6% of Gentiva's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
93.4%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
10.5
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
3.7%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
39.2%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
3.2%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
54.3%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
13.7%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
2.3%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.2%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$23,588
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Gentiva's patient population is primarily composed of individuals with cardiovascular disease (38%), followed by dementia (24%), cancer (16%), respiratory disease (9%), other conditions (8%), stroke (6%). Heart failure is one of the leading diagnoses for hospice admission nationwide, and a high proportion of cardiac patients is typical of most hospice programs.
Care Settings
Where hospice care is delivered
Gentiva delivers 71% of its care in patients' homes, with 13% in nursing facility settings, 13% in assisted living settings, 2% in skilled nursing settings. The hospice serves an average of 163 patients per day.
Patient's Home
Nursing Facility
Assisted Living
Skilled Nursing
Doctors at Gentiva
11 affiliated physicians
Dr. Falan Mcknight, MD
Family Practice
Dr. Everett Mckibben, MD
Family Practice
Dr. James Medlin, MD
Emergency Medicine
Dr. James Withers, MD
Family Practice
Dr. Robert Brown, MD
Internal Medicine
Dr. James Gentry, MD
Family Practice
Dr. Emily Landrum, MD
Family Practice
Dr. Edmund Miller, DO
Family Practice
Dr. Angela Payne, MD
Family Practice
Dr. Prentiss Parsons, MD
Family Practice
Dr. Michael Ard, MD
Family Practice
Patient Reviews
Reviews and ratings from patients
Loading reviews...
Manage This Hospice Profile
Claim your profile to update information, respond to reviews, and showcase your hospice to patients and families.
Claim & Manage ProfileOther Hospice Providers Nearby
Hospice care in MS
Legacy Hospice Of The South - Starkville
For-Profit · < 1 mi away
1111 Stark Road, Starkville, MS 39759
(662) 338-0007
Baptist Hospice-golden Triangle
For-Profit · 24 mi away
2309 Bluecutt Road, Suite B, Columbus, MS 39705
(662) 243-1173
Halcyon Hospice- Philadelphia
For-Profit · 48 mi away
1120 East Main Street, Suite 13, Philadelphia, MS 39350
(601) 656-7411
Quality Hospice Care, Inc
Other · 48 mi away
317 Range Avenue, Philadelphia, MS 39350
(601) 656-5252
North Mississippi Medical Ctr
Non-Profit · 54 mi away
422-b East President Avenue, Tupelo, MS 38801
(662) 377-3612
Enhabit Hospice Of Northeast Mississippi
For-Profit · 54 mi away
499 Gloster Creek Village, Suite 1-7, Tupelo, MS 38801
(662) 844-2870
Find Hospice Care in Nearby Cities
Browse hospice providers in surrounding areas
Frequently Asked Questions
About Gentiva
What is the CMS rating for Gentiva?
Gentiva has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Gentiva primarily treat?
Gentiva's patient population includes cardiovascular disease (38%), dementia (24%), cancer (16%), respiratory disease (9%), other conditions (8%), stroke (6%). This reflects the hospice's experience managing these conditions.
Where does Gentiva provide care?
Gentiva provides care in patient's home (71%), nursing facility (13%), assisted living (13%), skilled nursing (2%).
How large is Gentiva?
Gentiva serves an average of 163 patients per day and covers 54 ZIP codes in its service area.
How many doctors are affiliated with Gentiva?
11 physicians are affiliated with Gentiva.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·