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Hospice Care

Gentiva I

Average3-Star CMS Rating

1777 Sentry W Parkway 110, Blue Bell, PA 19422

For-Profit
29 Years Certified
92 Patients/Day

Contact Gentiva I

(215) 619-7710Get Directions

1777 Sentry W Parkway 110
Blue Bell, PA 19422

About Gentiva I

Hospice overview and quality summary

Gentiva I is a for-profit hospice care provider in Blue Bell, PA, serving patients and families in Montgomery County and the surrounding area. Medicare certified since 1997, Gentiva I has provided 29 years of end-of-life and palliative care to the community.

Gentiva I serves an average of 92 patients per day, covering 127 ZIP codes across its service area. 18% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

CMS has assigned Gentiva I a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 18 physicians are affiliated with this hospice.

When choosing hospice care in Blue Bell, PA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating3/5 Stars
OwnershipFor-Profit
Certified Since1997
CountyMontgomery
Avg Daily Census92 patients
Service Area127 ZIP codes
HCI Score9/10
Affiliated Doctors18

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

3of 5

Average

CMS CAHPS Hospice Star Rating

Gentiva I has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Blue Bell, PA compare hospice providers.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
91%

91% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Above Average
93%

93% of caregivers gave Gentiva I a top rating for treated with respect, above the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Below Average
67%

67% of caregivers gave a top rating for help with symptoms, below the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Average
80%

80% of caregivers gave a top rating for team communication, consistent with the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Average
76%

76% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Below Average
63%

63% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Above Average
85%

85% of caregivers gave Gentiva I a top rating for overall rating (9-10), above the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Average
82%

82% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

100.0%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

99.5%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

99.4%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

99.0%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

98.9%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

9/10

Overall HCI Score

National average: 8.8/10

Gentiva I's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

67.7% of Gentiva I's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

94.8%

Natl: 89.5%

60th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

14.8

Natl: 13.4

74th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

5.6%

Natl: 9.2%

21th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

28%

Natl: 55.4%

19th pctl

Early Live Discharges

Patients discharged alive within 3 days

3.8%

Natl: 7.2%

32th pctl

Late Live Discharges

Patients discharged alive after enrollment

49.4%

Natl: 40%

81th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

9.4%

Natl: 8%

61th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

1.3%

Natl: 2.3%

53th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

52th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$19,390

Natl: $16,971

58th pctl

Patient Population

Primary diagnoses of hospice patients

Gentiva I's patient population is primarily composed of individuals with dementia (36%), followed by cardiovascular disease (22%), cancer (19%), other conditions (12%), stroke (7%), respiratory disease (6%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.

Dementia36%
Cardiovascular Disease22%
Cancer19%
Other Conditions12%
Stroke7%
Respiratory Disease6%

Care Settings

Where hospice care is delivered

Gentiva I delivers 18% of its care in patients' homes, with 58% in assisted living settings, 24% in skilled nursing settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 92 patients per day.

Assisted Living

58%

Skilled Nursing

24%

Patient's Home

18%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Gentiva I

What is the CMS rating for Gentiva I?

Gentiva I has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Gentiva I primarily treat?

Gentiva I's patient population includes dementia (36%), cardiovascular disease (22%), cancer (19%), other conditions (12%), stroke (7%), respiratory disease (6%). This reflects the hospice's experience managing these conditions.

Where does Gentiva I provide care?

Gentiva I provides care in assisted living (58%), skilled nursing (24%), patient's home (18%).

How large is Gentiva I?

Gentiva I serves an average of 92 patients per day and covers 127 ZIP codes in its service area.

How many doctors are affiliated with Gentiva I?

18 physicians are affiliated with Gentiva I.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·