About Crossroads Hospice Of Philadelphia
Hospice overview and quality summary
Crossroads Hospice Of Philadelphia is a for-profit hospice care provider in Plymouth Meeting, PA, serving patients and families in Montgomery County and the surrounding area. Medicare certified since 2006, Crossroads Hospice Of Philadelphia has provided 20 years of end-of-life and palliative care to the community.
Crossroads Hospice Of Philadelphia serves an average of 131 patients per day, covering 186 ZIP codes across its service area. 74% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
CMS has assigned Crossroads Hospice Of Philadelphia a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 8 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.
When choosing hospice care in Plymouth Meeting, PA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Average
CMS CAHPS Hospice Star Rating
Crossroads Hospice Of Philadelphia has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Plymouth Meeting, PA compare hospice providers.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
93% of caregivers gave Crossroads Hospice Of Philadelphia a top rating for emotional & spiritual support, above the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
86% of caregivers gave a top rating for treated with respect, below the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
71% of caregivers gave a top rating for help with symptoms, below the national average of 74%.
Team Communication
How well the hospice team communicated with the family
76% of caregivers gave a top rating for team communication, below the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
65% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
72% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
78% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
82% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
99.8%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
99.8%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Crossroads Hospice Of Philadelphia's Hospice Care Index (HCI) score is 8 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.
51.2% of Crossroads Hospice Of Philadelphia's patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.
Visits Near Death
Patients with visits in last 3 days of life
90.1%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
6.4
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
8.3%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
96.5%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
15.5%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
43.5%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
11.2%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
1.2%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
1%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$16,088
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Crossroads Hospice Of Philadelphia's patient population is primarily composed of individuals with cancer (22%), followed by other conditions (20%), dementia (19%), cardiovascular disease (18%), respiratory disease (14%), stroke (8%).
Care Settings
Where hospice care is delivered
Crossroads Hospice Of Philadelphia delivers 74% of its care in patients' homes, with 14% in nursing facility settings, 10% in assisted living settings, 1% in skilled nursing settings, 1% in hospital settings. The hospice serves an average of 131 patients per day.
Patient's Home
Nursing Facility
Assisted Living
Skilled Nursing
Hospital
Doctors at Crossroads Hospice Of Philadelphia
20 affiliated physicians
Dr. Rida Shah, MD
Internal Medicine
Dr. Aasia Ferdous, DO
Geriatric Medicine
Dr. Thomson Cheriyan, MD
Internal Medicine
Dr. Morris Kliger, DO
Family Practice
Dr. Melissa Hawtin, DO
Family Practice
Dr. John Pickard, DO
Family Practice
Dr. Tej Kokroo, MD
Internal Medicine
Dr. Todd Aaron, MD
Internal Medicine
Dr. Evan Neft, MD
Family Practice
Dr. Daniel Martin, MD
Family Practice
Dr. Anna Grishkevich, MD
Internal Medicine
Dr. Jeffrey Heebner, DO
Family Practice
+ 8 more physicians
Dr. George Pitsakis, DO
Internal Medicine
Dr. John Kane, DO
Family Practice
Dr. Shantel Polchlopek, PA
Physician Assistant
Dr. Lawrence Peck, DO
Family Practice
Dr. Joseph Ulasewicz, MD
Family Practice
Dr. Farkhod Parpibaev, MD
Internal Medicine
Dr. Mohammed Islam, DO
Internal Medicine
Dr. Kelly Rose, MD
Family Practice
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Crossroads Hospice Of Philadelphia
What is the CMS rating for Crossroads Hospice Of Philadelphia?
Crossroads Hospice Of Philadelphia has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Crossroads Hospice Of Philadelphia primarily treat?
Crossroads Hospice Of Philadelphia's patient population includes cancer (22%), other conditions (20%), dementia (19%), cardiovascular disease (18%), respiratory disease (14%), stroke (8%). This reflects the hospice's experience managing these conditions.
Where does Crossroads Hospice Of Philadelphia provide care?
Crossroads Hospice Of Philadelphia provides care in patient's home (74%), nursing facility (14%), assisted living (10%), skilled nursing (1%), hospital (1%).
How large is Crossroads Hospice Of Philadelphia?
Crossroads Hospice Of Philadelphia serves an average of 131 patients per day and covers 186 ZIP codes in its service area.
How many doctors are affiliated with Crossroads Hospice Of Philadelphia?
20 physicians are affiliated with Crossroads Hospice Of Philadelphia.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·