About Fidelis Hospice
Hospice overview and quality summary
Fidelis Hospice is a for-profit hospice care provider in Haverhill, MA, serving patients and families in Essex County and the surrounding area. Medicare certified since 2008, Fidelis Hospice has provided 18 years of end-of-life and palliative care to the community.
The hospice covers 60 ZIP codes across its service area.
When choosing hospice care in Haverhill, MA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
91% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
90% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
70% of caregivers gave a top rating for help with symptoms, below the national average of 74%.
Team Communication
How well the hospice team communicated with the family
79% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
80% of caregivers gave Fidelis Hospice a top rating for getting timely care, above the national average of 77%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
74% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
77% of caregivers gave a top rating for would recommend, below the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Fidelis Hospice
What is the CMS rating for Fidelis Hospice?
Fidelis Hospice does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.
What conditions does Fidelis Hospice primarily treat?
Patient population data is not currently available for Fidelis Hospice.
Where does Fidelis Hospice provide care?
Care setting data is not currently available.
How large is Fidelis Hospice?
Size information is not currently available for Fidelis Hospice.
How many doctors are affiliated with Fidelis Hospice?
Affiliated physician data is not currently available for Fidelis Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·