About Compassus - Southern Massachusetts
Hospice overview and quality summary
Compassus - Southern Massachusetts is a for-profit hospice care provider in North Andover, MA, serving patients and families in Essex County and the surrounding area. Medicare certified since 2002, Compassus - Southern Massachusetts has provided 24 years of end-of-life and palliative care to the community.
Compassus - Southern Massachusetts serves an average of 133 patients per day, covering 85 ZIP codes across its service area. 6% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Compassus - Southern Massachusetts has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 13 physicians are affiliated with this hospice.
When choosing hospice care in North Andover, MA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Compassus - Southern Massachusetts has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Compassus - Southern Massachusetts among the higher-rated hospice providers serving families in North Andover, MA.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
89% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
91% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
77% of caregivers gave Compassus - Southern Massachusetts a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
80% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
79% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
77% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
79% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
82% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
100.0%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Compassus - Southern Massachusetts's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
71.4% of Compassus - Southern Massachusetts's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
92.7%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
9.1
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
7.4%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
54.5%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
5.9%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
52.1%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
7.7%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
2.4%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$17,512
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Compassus - Southern Massachusetts's patient population is primarily composed of individuals with dementia (47%), followed by stroke (27%), cancer (11%), other conditions (10%), respiratory disease (4%), cardiovascular disease (2%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.
Care Settings
Where hospice care is delivered
Compassus - Southern Massachusetts delivers 6% of its care in patients' homes, with 82% in nursing facility settings, 13% in assisted living settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 133 patients per day.
Nursing Facility
Assisted Living
Patient's Home
Doctors at Compassus - Southern Massachusetts
13 affiliated physicians
Dr. Candace Thompson, DO
Internal Medicine
Dr. Santosh Poudel, MD
Hospitalist
Dr. Anita Kumar, MD
Internal Medicine
Dr. Saira Nisar, MD
Internal Medicine
Dr. Janarthanan Someswarananthan, MD
Internal Medicine
Dr. Ashmeet Bhatia, MD
General Practice
Dr. Awais Alam, MD
Internal Medicine
Dr. James Tollman, MD
Family Practice
Dr. Matthew Corey, MD
Geriatric Medicine
Dr. Kirubakaran Siva, DO
Internal Medicine
Dr. Alison Curcio, MD
Emergency Medicine
Dr. Steven Bbuye, MD
Emergency Medicine
+ 1 more physicians
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Reviews and ratings from patients
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Frequently Asked Questions
About Compassus - Southern Massachusetts
What is the CMS rating for Compassus - Southern Massachusetts?
Compassus - Southern Massachusetts has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Compassus - Southern Massachusetts primarily treat?
Compassus - Southern Massachusetts's patient population includes dementia (47%), stroke (27%), cancer (11%), other conditions (10%), respiratory disease (4%), cardiovascular disease (2%). This reflects the hospice's experience managing these conditions.
Where does Compassus - Southern Massachusetts provide care?
Compassus - Southern Massachusetts provides care in nursing facility (82%), assisted living (13%), patient's home (6%).
How large is Compassus - Southern Massachusetts?
Compassus - Southern Massachusetts serves an average of 133 patients per day and covers 85 ZIP codes in its service area.
How many doctors are affiliated with Compassus - Southern Massachusetts?
13 physicians are affiliated with Compassus - Southern Massachusetts.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·