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Hospice Care

Family Hospice Care Llc

Average3-Star CMS Rating

255 North El Cielo Road, Suite #300, Palm Springs, CA 92262

For-Profit
20 Years Certified
110 Patients/Day

Contact Family Hospice Care

(760) 674-3344Get Directions

255 North El Cielo Road, Suite #300
Palm Springs, CA 92262

About Family Hospice Care Llc

Hospice overview and quality summary

Family Hospice Care Llc is a for-profit hospice care provider in Palm Springs, CA, serving patients and families in Riverside County and the surrounding area. Medicare certified since 2006, Family Hospice Care Llc has provided 20 years of end-of-life and palliative care to the community.

Family Hospice Care Llc serves an average of 110 patients per day, covering 37 ZIP codes across its service area. 78% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

CMS has assigned Family Hospice Care Llc a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 1 physicians are affiliated with this hospice.

When choosing hospice care in Palm Springs, CA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating3/5 Stars
OwnershipFor-Profit
Certified Since2006
CountyRiverside
Avg Daily Census110 patients
Service Area37 ZIP codes
HCI Score10/10
Affiliated Doctors1

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

3of 5

Average

CMS CAHPS Hospice Star Rating

Family Hospice Care Llc has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Palm Springs, CA compare hospice providers.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Below Average
87%

87% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
89%

89% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Average
73%

73% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Average
79%

79% of caregivers gave a top rating for team communication, consistent with the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Average
77%

77% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Below Average
69%

69% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Below Average
76%

76% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Below Average
78%

78% of caregivers gave a top rating for would recommend, below the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

98.7%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

99.8%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

99.8%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

100.0%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

98.4%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Family Hospice Care Llc's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

45.6% of Family Hospice Care Llc's patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.

Visits Near Death

Patients with visits in last 3 days of life

88.4%

Natl: 89.5%

26th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

12.5

Natl: 13.4

53th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

10.6%

Natl: 9.2%

73th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

60.3%

Natl: 55.4%

61th pctl

Early Live Discharges

Patients discharged alive within 3 days

9.6%

Natl: 7.2%

71th pctl

Late Live Discharges

Patients discharged alive after enrollment

30.8%

Natl: 40%

34th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

8.2%

Natl: 8%

55th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

2.1%

Natl: 2.3%

64th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

52th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$16,342

Natl: $16,971

41th pctl

Patient Population

Primary diagnoses of hospice patients

Family Hospice Care Llc's patient population is primarily composed of individuals with cancer (40%), followed by other conditions (18%), cardiovascular disease (12%), dementia (12%), stroke (12%), respiratory disease (6%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.

Cancer40%
Other Conditions18%
Cardiovascular Disease12%
Dementia12%
Stroke12%
Respiratory Disease6%

Care Settings

Where hospice care is delivered

Family Hospice Care Llc delivers 78% of its care in patients' homes, with 16% in assisted living settings, 6% in nursing facility settings, 1% in skilled nursing settings. The hospice serves an average of 110 patients per day.

Patient's Home

78%

Assisted Living

16%

Nursing Facility

6%

Skilled Nursing

1%

Doctors at Family Hospice Care Llc

1 affiliated physicians

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Family Hospice Care Llc

What is the CMS rating for Family Hospice Care Llc?

Family Hospice Care Llc has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Family Hospice Care Llc primarily treat?

Family Hospice Care Llc's patient population includes cancer (40%), other conditions (18%), cardiovascular disease (12%), dementia (12%), stroke (12%), respiratory disease (6%). This reflects the hospice's experience managing these conditions.

Where does Family Hospice Care Llc provide care?

Family Hospice Care Llc provides care in patient's home (78%), assisted living (16%), nursing facility (6%), skilled nursing (1%).

How large is Family Hospice Care Llc?

Family Hospice Care Llc serves an average of 110 patients per day and covers 37 ZIP codes in its service area.

How many doctors are affiliated with Family Hospice Care Llc?

1 physicians are affiliated with Family Hospice Care Llc.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·