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Hospice Care

Evergreen Health Hospice Care

Average3-Star CMS Rating

11800 Ne 128th Street Suite 200, Kirkland, WA 98034

Combination Government & Non-Profit
36 Years Certified
487 Patients/Day

Contact Evergreen Health Hospice

(425) 899-1040Get Directions

11800 Ne 128th Street Suite 200
Kirkland, WA 98034

About Evergreen Health Hospice Care

Hospice overview and quality summary

Evergreen Health Hospice Care is a nonprofit hospice care provider in Kirkland, WA, serving patients and families in King County and the surrounding area. Medicare certified since 1990, Evergreen Health Hospice Care has provided 36 years of end-of-life and palliative care to the community.

Evergreen Health Hospice Care serves an average of 487 patients per day, covering 125 ZIP codes across its service area. 76% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

CMS has assigned Evergreen Health Hospice Care a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.

When choosing hospice care in Kirkland, WA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating3/5 Stars
OwnershipCombination Government & Non-Profit
Certified Since1990
CountyKing
Avg Daily Census487 patients
Service Area125 ZIP codes
HCI Score10/10
Affiliated Doctors20

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

3of 5

Average

CMS CAHPS Hospice Star Rating

Evergreen Health Hospice Care has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Kirkland, WA compare hospice providers.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
89%

89% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
90%

90% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Average
72%

72% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Average
79%

79% of caregivers gave a top rating for team communication, consistent with the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Average
76%

76% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Below Average
72%

72% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Average
80%

80% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Above Average
87%

87% of caregivers gave Evergreen Health Hospice Care a top rating for would recommend, above the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

99.9%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

99.9%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

99.7%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

99.9%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

99.8%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

99.5%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Evergreen Health Hospice Care's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

64.0% of Evergreen Health Hospice Care's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

91.3%

Natl: 89.5%

37th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

11.7

Natl: 13.4

43th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

11.4%

Natl: 9.2%

78th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

67.5%

Natl: 55.4%

71th pctl

Early Live Discharges

Patients discharged alive within 3 days

3.9%

Natl: 7.2%

32th pctl

Late Live Discharges

Patients discharged alive after enrollment

34.9%

Natl: 40%

45th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

3.7%

Natl: 8%

31th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

1.1%

Natl: 2.3%

51th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

1.3%

Natl: 0.6%

91th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$15,116

Natl: $16,971

34th pctl

Patient Population

Primary diagnoses of hospice patients

Evergreen Health Hospice Care's patient population is primarily composed of individuals with cancer (27%), followed by dementia (25%), other conditions (24%), cardiovascular disease (14%), stroke (7%), respiratory disease (5%).

Cancer27%
Dementia25%
Other Conditions24%
Cardiovascular Disease14%
Stroke7%
Respiratory Disease5%

Care Settings

Where hospice care is delivered

Evergreen Health Hospice Care delivers 76% of its care in patients' homes, with 18% in assisted living settings, 5% in skilled nursing settings, 1% in inpatient hospice settings. The hospice serves an average of 487 patients per day.

Patient's Home

76%

Assisted Living

18%

Skilled Nursing

5%

Inpatient Hospice

1%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Evergreen Health Hospice Care

What is the CMS rating for Evergreen Health Hospice Care?

Evergreen Health Hospice Care has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Evergreen Health Hospice Care primarily treat?

Evergreen Health Hospice Care's patient population includes cancer (27%), dementia (25%), other conditions (24%), cardiovascular disease (14%), stroke (7%), respiratory disease (5%). This reflects the hospice's experience managing these conditions.

Where does Evergreen Health Hospice Care provide care?

Evergreen Health Hospice Care provides care in patient's home (76%), assisted living (18%), skilled nursing (5%), inpatient hospice (1%).

How large is Evergreen Health Hospice Care?

Evergreen Health Hospice Care serves an average of 487 patients per day and covers 125 ZIP codes in its service area.

How many doctors are affiliated with Evergreen Health Hospice Care?

20 physicians are affiliated with Evergreen Health Hospice Care.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·