About Elite Hospice
Hospice overview and quality summary
Elite Hospice is a for-profit hospice care provider in Mena, AR, serving patients and families in Polk County and the surrounding area. Medicare certified since 1996, Elite Hospice has provided 30 years of end-of-life and palliative care to the community.
Elite Hospice serves an average of 79 patients per day, covering 41 ZIP codes across its service area. 82% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Elite Hospice has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 3 physicians are affiliated with this hospice.
When choosing hospice care in Mena, AR, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Elite Hospice has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Elite Hospice among the higher-rated hospice providers serving families in Mena, AR.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
91% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
90% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
81% of caregivers gave Elite Hospice a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
82% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
73% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
77% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
82% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
84% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.7%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
99.5%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
99.7%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
99.0%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Elite Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
72.7% of Elite Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
94%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
13.6
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
5.3%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
39.3%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
2.5%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
40.8%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
2.5%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0.8%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.1%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$16,702
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Elite Hospice's patient population is primarily composed of individuals with cardiovascular disease (26%), followed by cancer (20%), dementia (18%), other conditions (18%), respiratory disease (12%), stroke (8%).
Care Settings
Where hospice care is delivered
Elite Hospice delivers 82% of its care in patients' homes, with 7% in skilled nursing settings, 5% in assisted living settings, 4% in nursing facility settings, 1% in hospital settings. The high proportion of home-based care aligns with the hospice philosophy of enabling patients to receive comfort care in familiar surroundings with family nearby. The hospice serves an average of 79 patients per day.
Patient's Home
Skilled Nursing
Assisted Living
Nursing Facility
Hospital
Doctors at Elite Hospice
3 affiliated physicians
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Elite Hospice
What is the CMS rating for Elite Hospice?
Elite Hospice has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Elite Hospice primarily treat?
Elite Hospice's patient population includes cardiovascular disease (26%), cancer (20%), dementia (18%), other conditions (18%), respiratory disease (12%), stroke (8%). This reflects the hospice's experience managing these conditions.
Where does Elite Hospice provide care?
Elite Hospice provides care in patient's home (82%), skilled nursing (7%), assisted living (5%), nursing facility (4%), hospital (1%).
How large is Elite Hospice?
Elite Hospice serves an average of 79 patients per day and covers 41 ZIP codes in its service area.
How many doctors are affiliated with Elite Hospice?
3 physicians are affiliated with Elite Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·