About Complete Hospice Care Of Eastern Oklahoma
Hospice overview and quality summary
Complete Hospice Care Of Eastern Oklahoma is a for-profit hospice care provider in Hugo, OK, serving patients and families in Choctaw County and the surrounding area. Medicare certified since 2010, Complete Hospice Care Of Eastern Oklahoma has provided 16 years of end-of-life and palliative care to the community.
Complete Hospice Care Of Eastern Oklahoma serves an average of 87 patients per day, covering 48 ZIP codes across its service area. 56% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
The facility's Hospice Care Index score is 8 out of 10, a composite measure of care quality and efficiency. 4 physicians are affiliated with this hospice.
When choosing hospice care in Hugo, OK, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
94% of caregivers gave Complete Hospice Care Of Eastern Oklahoma a top rating for emotional & spiritual support, above the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
91% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
79% of caregivers gave Complete Hospice Care Of Eastern Oklahoma a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
87% of caregivers gave Complete Hospice Care Of Eastern Oklahoma a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
80% of caregivers gave Complete Hospice Care Of Eastern Oklahoma a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
81% of caregivers gave Complete Hospice Care Of Eastern Oklahoma a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
90% of caregivers gave Complete Hospice Care Of Eastern Oklahoma a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
96% of caregivers gave Complete Hospice Care Of Eastern Oklahoma a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.6%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
99.6%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
99.6%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Complete Hospice Care Of Eastern Oklahoma's Hospice Care Index (HCI) score is 8 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.
46.0% of Complete Hospice Care Of Eastern Oklahoma's patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.
Visits Near Death
Patients with visits in last 3 days of life
87.1%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
11.5
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
4.2%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
15.5%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
5.4%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
39.6%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
14.1%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
2.7%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$21,836
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Complete Hospice Care Of Eastern Oklahoma's patient population is primarily composed of individuals with cardiovascular disease (41%), followed by dementia (18%), cancer (18%), respiratory disease (13%), other conditions (7%), stroke (6%). Heart failure is one of the leading diagnoses for hospice admission nationwide, and a high proportion of cardiac patients is typical of most hospice programs.
Care Settings
Where hospice care is delivered
Complete Hospice Care Of Eastern Oklahoma delivers 56% of its care in patients' homes, with 33% in nursing facility settings, 11% in assisted living settings. The hospice serves an average of 87 patients per day.
Patient's Home
Nursing Facility
Assisted Living
Doctors at Complete Hospice Care Of Eastern Oklahoma
4 affiliated physicians
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Complete Hospice Care Of Eastern Oklahoma
What is the CMS rating for Complete Hospice Care Of Eastern Oklahoma?
Complete Hospice Care Of Eastern Oklahoma does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.
What conditions does Complete Hospice Care Of Eastern Oklahoma primarily treat?
Complete Hospice Care Of Eastern Oklahoma's patient population includes cardiovascular disease (41%), dementia (18%), cancer (18%), respiratory disease (13%), other conditions (7%), stroke (6%). This reflects the hospice's experience managing these conditions.
Where does Complete Hospice Care Of Eastern Oklahoma provide care?
Complete Hospice Care Of Eastern Oklahoma provides care in patient's home (56%), nursing facility (33%), assisted living (11%).
How large is Complete Hospice Care Of Eastern Oklahoma?
Complete Hospice Care Of Eastern Oklahoma serves an average of 87 patients per day and covers 48 ZIP codes in its service area.
How many doctors are affiliated with Complete Hospice Care Of Eastern Oklahoma?
4 physicians are affiliated with Complete Hospice Care Of Eastern Oklahoma.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·