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Hospice Care

Centric Hospice

Excellent5-Star CMS Rating

1605 N Washington Avenue, Durant, OK 74701

For-Profit
13 Years Certified
107 Patients/Day

Contact Centric Hospice

(903) 458-9012Get Directions

1605 N Washington Avenue
Durant, OK 74701

About Centric Hospice

Hospice overview and quality summary

Centric Hospice is a for-profit hospice care provider in Durant, OK, serving patients and families in Bryan County and the surrounding area. Medicare certified since 2013, Centric Hospice has provided 13 years of end-of-life and palliative care to the community.

Centric Hospice serves an average of 107 patients per day, covering 136 ZIP codes across its service area. 40% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Centric Hospice has earned a 5-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 6 physicians are affiliated with this hospice.

When choosing hospice care in Durant, OK, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating5/5 Stars
OwnershipFor-Profit
Certified Since2013
CountyBryan
Avg Daily Census107 patients
Service Area136 ZIP codes
HCI Score9/10
Affiliated Doctors6

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

5of 5

Excellent

CMS CAHPS Hospice Star Rating

Centric Hospice has earned a 5-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Centric Hospice among the higher-rated hospice providers serving families in Durant, OK.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
89%

89% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Above Average
98%

98% of caregivers gave Centric Hospice a top rating for treated with respect, above the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Above Average
89%

89% of caregivers gave Centric Hospice a top rating for help with symptoms, above the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Above Average
88%

88% of caregivers gave Centric Hospice a top rating for team communication, above the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Above Average
87%

87% of caregivers gave Centric Hospice a top rating for getting timely care, above the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Above Average
86%

86% of caregivers gave Centric Hospice a top rating for training for family caregivers, above the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Above Average
84%

84% of caregivers gave Centric Hospice a top rating for overall rating (9-10), above the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Average
85%

85% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

99.7%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

99.2%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

99.2%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

9/10

Overall HCI Score

National average: 8.8/10

Centric Hospice's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

44.2% of Centric Hospice's patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.

Visits Near Death

Patients with visits in last 3 days of life

91%

Natl: 89.5%

35th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

11.3

Natl: 13.4

39th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

5.5%

Natl: 9.2%

20th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

15.3%

Natl: 55.4%

8th pctl

Early Live Discharges

Patients discharged alive within 3 days

6.8%

Natl: 7.2%

53th pctl

Late Live Discharges

Patients discharged alive after enrollment

38%

Natl: 40%

54th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

25%

Natl: 8%

98th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

2.1%

Natl: 2.3%

64th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

52th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$15,090

Natl: $16,971

34th pctl

Patient Population

Primary diagnoses of hospice patients

Centric Hospice's patient population is primarily composed of individuals with dementia (34%), followed by other conditions (22%), cancer (20%), cardiovascular disease (15%), respiratory disease (8%), stroke (3%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.

Dementia34%
Other Conditions22%
Cancer20%
Cardiovascular Disease15%
Respiratory Disease8%
Stroke3%

Care Settings

Where hospice care is delivered

Centric Hospice delivers 40% of its care in patients' homes, with 38% in nursing facility settings, 21% in assisted living settings, 1% in skilled nursing settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 107 patients per day.

Patient's Home

40%

Nursing Facility

38%

Assisted Living

21%

Skilled Nursing

1%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Centric Hospice

What is the CMS rating for Centric Hospice?

Centric Hospice has a 5-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Centric Hospice primarily treat?

Centric Hospice's patient population includes dementia (34%), other conditions (22%), cancer (20%), cardiovascular disease (15%), respiratory disease (8%), stroke (3%). This reflects the hospice's experience managing these conditions.

Where does Centric Hospice provide care?

Centric Hospice provides care in patient's home (40%), nursing facility (38%), assisted living (21%), skilled nursing (1%).

How large is Centric Hospice?

Centric Hospice serves an average of 107 patients per day and covers 136 ZIP codes in its service area.

How many doctors are affiliated with Centric Hospice?

6 physicians are affiliated with Centric Hospice.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·