About Compassus Milwaukee Metro
Hospice overview and quality summary
Compassus Milwaukee Metro is a for-profit hospice care provider in Brookfield, WI, serving patients and families in Waukesha County and the surrounding area. Medicare certified since 1997, Compassus Milwaukee Metro has provided 29 years of end-of-life and palliative care to the community.
Compassus Milwaukee Metro serves an average of 93 patients per day, covering 71 ZIP codes across its service area. 65% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Compassus Milwaukee Metro holds a 1-star CMS rating based on caregiver surveys. Families are encouraged to review the detailed quality measures below. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 2 physicians are affiliated with this hospice.
When choosing hospice care in Brookfield, WI, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Poor
CMS CAHPS Hospice Star Rating
Compassus Milwaukee Metro has received a 1-star quality rating from CMS, based on caregiver survey results. Families in Brookfield, WI considering this hospice should review the detailed survey results below and discuss quality measures with the care team.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
86% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
82% of caregivers gave a top rating for treated with respect, below the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
61% of caregivers gave a top rating for help with symptoms, below the national average of 74%.
Team Communication
How well the hospice team communicated with the family
71% of caregivers gave a top rating for team communication, below the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
61% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
64% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
59% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
66% of caregivers gave a top rating for would recommend, below the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
99.8%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
99.4%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
99.5%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Compassus Milwaukee Metro's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
76.5% of Compassus Milwaukee Metro's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
96.3%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
13
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
6.7%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
45%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
15.7%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
28.9%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
8.3%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
1.7%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
2%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$10,321
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Compassus Milwaukee Metro's patient population is primarily composed of individuals with cancer (23%), followed by respiratory disease (20%), other conditions (18%), cardiovascular disease (16%), dementia (16%), stroke (9%).
Care Settings
Where hospice care is delivered
Compassus Milwaukee Metro delivers 65% of its care in patients' homes, with 18% in assisted living settings, 13% in nursing facility settings, 2% in hospital settings, 1% in skilled nursing settings. The hospice serves an average of 93 patients per day.
Patient's Home
Assisted Living
Nursing Facility
Hospital
Skilled Nursing
Doctors at Compassus Milwaukee Metro
2 affiliated physicians
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Compassus Milwaukee Metro
What is the CMS rating for Compassus Milwaukee Metro?
Compassus Milwaukee Metro has a 1-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Compassus Milwaukee Metro primarily treat?
Compassus Milwaukee Metro's patient population includes cancer (23%), respiratory disease (20%), other conditions (18%), cardiovascular disease (16%), dementia (16%), stroke (9%). This reflects the hospice's experience managing these conditions.
Where does Compassus Milwaukee Metro provide care?
Compassus Milwaukee Metro provides care in patient's home (65%), assisted living (18%), nursing facility (13%), hospital (2%), skilled nursing (1%).
How large is Compassus Milwaukee Metro?
Compassus Milwaukee Metro serves an average of 93 patients per day and covers 71 ZIP codes in its service area.
How many doctors are affiliated with Compassus Milwaukee Metro?
2 physicians are affiliated with Compassus Milwaukee Metro.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·