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Hospice Care

Allay Home And Hospice

Below Average2-Star CMS Rating

325 N Corporate Dr Suite 260, Brookfield, WI 53045

For-Profit
19 Years Certified
162 Patients/Day

Contact Allay Home And

(262) 787-2980Get Directions

325 N Corporate Dr Suite 260
Brookfield, WI 53045

About Allay Home And Hospice

Hospice overview and quality summary

Allay Home And Hospice is a for-profit hospice care provider in Brookfield, WI, serving patients and families in Waukesha County and the surrounding area. Medicare certified since 2007, Allay Home And Hospice has provided 19 years of end-of-life and palliative care to the community.

Allay Home And Hospice serves an average of 162 patients per day, covering 108 ZIP codes across its service area. 5% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Allay Home And Hospice holds a 2-star CMS rating based on caregiver surveys. Families are encouraged to review the detailed quality measures below. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 7 physicians are affiliated with this hospice.

When choosing hospice care in Brookfield, WI, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating2/5 Stars
OwnershipFor-Profit
Certified Since2007
CountyWaukesha
Avg Daily Census162 patients
Service Area108 ZIP codes
HCI Score9/10
Affiliated Doctors7

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

2of 5

Below Average

CMS CAHPS Hospice Star Rating

Allay Home And Hospice has received a 2-star quality rating from CMS, based on caregiver survey results. Families in Brookfield, WI considering this hospice should review the detailed survey results below and discuss quality measures with the care team.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Above Average
93%

93% of caregivers gave Allay Home And Hospice a top rating for emotional & spiritual support, above the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Below Average
86%

86% of caregivers gave a top rating for treated with respect, below the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Below Average
60%

60% of caregivers gave a top rating for help with symptoms, below the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Below Average
71%

71% of caregivers gave a top rating for team communication, below the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
72%

72% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Below Average
44%

44% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Below Average
69%

69% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Below Average
74%

74% of caregivers gave a top rating for would recommend, below the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

99.8%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

100.0%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

99.2%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

100.0%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

99.5%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

9/10

Overall HCI Score

National average: 8.8/10

Allay Home And Hospice's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

78.8% of Allay Home And Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

96.2%

Natl: 89.5%

72th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

14.1

Natl: 13.4

69th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

9.6%

Natl: 9.2%

67th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

62.8%

Natl: 55.4%

64th pctl

Early Live Discharges

Patients discharged alive within 3 days

4.8%

Natl: 7.2%

39th pctl

Late Live Discharges

Patients discharged alive after enrollment

64.4%

Natl: 40%

96th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

5.5%

Natl: 8%

41th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

0%

Natl: 2.3%

45th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

52th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$21,966

Natl: $16,971

70th pctl

Patient Population

Primary diagnoses of hospice patients

Allay Home And Hospice's patient population is primarily composed of individuals with cardiovascular disease (30%), followed by other conditions (28%), dementia (16%), cancer (12%), stroke (10%), respiratory disease (8%).

Cardiovascular Disease30%
Other Conditions28%
Dementia16%
Cancer12%
Stroke10%
Respiratory Disease8%

Care Settings

Where hospice care is delivered

Allay Home And Hospice delivers 5% of its care in patients' homes, with 67% in assisted living settings, 27% in nursing facility settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 162 patients per day.

Assisted Living

67%

Nursing Facility

27%

Patient's Home

5%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Allay Home And Hospice

What is the CMS rating for Allay Home And Hospice?

Allay Home And Hospice has a 2-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Allay Home And Hospice primarily treat?

Allay Home And Hospice's patient population includes cardiovascular disease (30%), other conditions (28%), dementia (16%), cancer (12%), stroke (10%), respiratory disease (8%). This reflects the hospice's experience managing these conditions.

Where does Allay Home And Hospice provide care?

Allay Home And Hospice provides care in assisted living (67%), nursing facility (27%), patient's home (5%).

How large is Allay Home And Hospice?

Allay Home And Hospice serves an average of 162 patients per day and covers 108 ZIP codes in its service area.

How many doctors are affiliated with Allay Home And Hospice?

7 physicians are affiliated with Allay Home And Hospice.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·