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Hospice Care

Compassionate Care Hospice

Excellent5-Star CMS Rating

5417 Jackson Street, Suite B, Alexandria, LA 71303

For-Profit
15 Years Certified
145 Patients/Day

Contact Compassionate Care Hospice

(318) 487-9400Get Directions

5417 Jackson Street, Suite B
Alexandria, LA 71303

About Compassionate Care Hospice

Hospice overview and quality summary

Compassionate Care Hospice is a for-profit hospice care provider in Alexandria, LA, serving patients and families in Rapides County and the surrounding area. Medicare certified since 2011, Compassionate Care Hospice has provided 15 years of end-of-life and palliative care to the community.

Compassionate Care Hospice serves an average of 145 patients per day, covering 73 ZIP codes across its service area. 65% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Compassionate Care Hospice has earned a 5-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 7 physicians are affiliated with this hospice.

When choosing hospice care in Alexandria, LA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating5/5 Stars
OwnershipFor-Profit
Certified Since2011
CountyRapides
Avg Daily Census145 patients
Service Area73 ZIP codes
HCI Score10/10
Affiliated Doctors7

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

5of 5

Excellent

CMS CAHPS Hospice Star Rating

Compassionate Care Hospice has earned a 5-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Compassionate Care Hospice among the higher-rated hospice providers serving families in Alexandria, LA.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Above Average
94%

94% of caregivers gave Compassionate Care Hospice a top rating for emotional & spiritual support, above the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Above Average
97%

97% of caregivers gave Compassionate Care Hospice a top rating for treated with respect, above the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Above Average
89%

89% of caregivers gave Compassionate Care Hospice a top rating for help with symptoms, above the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Above Average
91%

91% of caregivers gave Compassionate Care Hospice a top rating for team communication, above the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Above Average
91%

91% of caregivers gave Compassionate Care Hospice a top rating for getting timely care, above the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Above Average
89%

89% of caregivers gave Compassionate Care Hospice a top rating for training for family caregivers, above the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Above Average
90%

90% of caregivers gave Compassionate Care Hospice a top rating for overall rating (9-10), above the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Above Average
93%

93% of caregivers gave Compassionate Care Hospice a top rating for would recommend, above the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

100.0%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

100.0%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

100.0%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Compassionate Care Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

89.2% of Compassionate Care Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

96.2%

Natl: 89.5%

72th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

13

Natl: 13.4

59th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

8.6%

Natl: 9.2%

58th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

34.7%

Natl: 55.4%

26th pctl

Early Live Discharges

Patients discharged alive within 3 days

3.2%

Natl: 7.2%

28th pctl

Late Live Discharges

Patients discharged alive after enrollment

49.2%

Natl: 40%

80th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

11.9%

Natl: 8%

73th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

2.4%

Natl: 2.3%

68th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0.2%

Natl: 0.6%

74th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$22,200

Natl: $16,971

71th pctl

Patient Population

Primary diagnoses of hospice patients

Compassionate Care Hospice's patient population is primarily composed of individuals with cardiovascular disease (32%), followed by dementia (20%), cancer (18%), other conditions (14%), respiratory disease (11%), stroke (7%). Heart failure is one of the leading diagnoses for hospice admission nationwide, and a high proportion of cardiac patients is typical of most hospice programs.

Cardiovascular Disease32%
Dementia20%
Cancer18%
Other Conditions14%
Respiratory Disease11%
Stroke7%

Care Settings

Where hospice care is delivered

Compassionate Care Hospice delivers 65% of its care in patients' homes, with 21% in nursing facility settings, 13% in assisted living settings. The hospice serves an average of 145 patients per day.

Patient's Home

65%

Nursing Facility

21%

Assisted Living

13%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Compassionate Care Hospice

What is the CMS rating for Compassionate Care Hospice?

Compassionate Care Hospice has a 5-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Compassionate Care Hospice primarily treat?

Compassionate Care Hospice's patient population includes cardiovascular disease (32%), dementia (20%), cancer (18%), other conditions (14%), respiratory disease (11%), stroke (7%). This reflects the hospice's experience managing these conditions.

Where does Compassionate Care Hospice provide care?

Compassionate Care Hospice provides care in patient's home (65%), nursing facility (21%), assisted living (13%).

How large is Compassionate Care Hospice?

Compassionate Care Hospice serves an average of 145 patients per day and covers 73 ZIP codes in its service area.

How many doctors are affiliated with Compassionate Care Hospice?

7 physicians are affiliated with Compassionate Care Hospice.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·