About Community Nursing Services Of North East
Hospice overview and quality summary
Community Nursing Services Of North East is a nonprofit hospice care provider in North East, PA, serving patients and families in Erie County and the surrounding area. Medicare certified since 2003, Community Nursing Services Of North East has provided 23 years of end-of-life and palliative care to the community.
Community Nursing Services Of North East serves an average of 10 patients per day, covering 17 ZIP codes across its service area. 73% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
The facility's Hospice Care Index score is 8 out of 10, a composite measure of care quality and efficiency. 6 physicians are affiliated with this hospice.
When choosing hospice care in North East, PA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
91% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
90% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
80% of caregivers gave Community Nursing Services Of North East a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
85% of caregivers gave Community Nursing Services Of North East a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
74% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
85% of caregivers gave Community Nursing Services Of North East a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
89% of caregivers gave Community Nursing Services Of North East a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
94% of caregivers gave Community Nursing Services Of North East a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
98.4%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
97.3%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
97.7%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
95.2%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Community Nursing Services Of North East's Hospice Care Index (HCI) score is 8 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.
30.0% of Community Nursing Services Of North East's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.
Visits Near Death
Patients with visits in last 3 days of life
93.1%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
12.4
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
8.3%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
26.6%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
0%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
30.8%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
0%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
7.7%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$8,398
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Community Nursing Services Of North East's patient population is primarily composed of individuals with cancer (45%), followed by other conditions (25%), cardiovascular disease (15%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.
Care Settings
Where hospice care is delivered
Community Nursing Services Of North East delivers 73% of its care in patients' homes, with 15% in skilled nursing settings, 12% in assisted living settings. The hospice serves an average of 10 patients per day.
Patient's Home
Skilled Nursing
Assisted Living
Doctors at Community Nursing Services Of North East
6 affiliated physicians
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Community Nursing Services Of North East
What is the CMS rating for Community Nursing Services Of North East?
Community Nursing Services Of North East does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.
What conditions does Community Nursing Services Of North East primarily treat?
Community Nursing Services Of North East's patient population includes cancer (45%), other conditions (25%), cardiovascular disease (15%). This reflects the hospice's experience managing these conditions.
Where does Community Nursing Services Of North East provide care?
Community Nursing Services Of North East provides care in patient's home (73%), skilled nursing (15%), assisted living (12%).
How large is Community Nursing Services Of North East?
Community Nursing Services Of North East serves an average of 10 patients per day and covers 17 ZIP codes in its service area.
How many doctors are affiliated with Community Nursing Services Of North East?
6 physicians are affiliated with Community Nursing Services Of North East.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·