About Heartland Hospice (erie)
Hospice overview and quality summary
Heartland Hospice (erie) is a for-profit hospice care provider in Erie, PA, serving patients and families in Erie County and the surrounding area. Medicare certified since 2006, Heartland Hospice (erie) has provided 20 years of end-of-life and palliative care to the community.
Heartland Hospice (erie) serves an average of 22 patients per day, covering 52 ZIP codes across its service area. 37% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
The facility's Hospice Care Index score is 7 out of 10, a composite measure of care quality and efficiency. 1 physicians are affiliated with this hospice.
When choosing hospice care in Erie, PA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
94% of caregivers gave Heartland Hospice (erie) a top rating for emotional & spiritual support, above the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
94% of caregivers gave Heartland Hospice (erie) a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
84% of caregivers gave Heartland Hospice (erie) a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
86% of caregivers gave Heartland Hospice (erie) a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
86% of caregivers gave Heartland Hospice (erie) a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
75% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
81% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
83% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
97.2%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
98.6%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
97.4%
Natl: 97.4%
Composite Process Score
Composite measure of all hospice care process quality measures
94.4%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Heartland Hospice (erie)'s Hospice Care Index (HCI) score is 7 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.
65.8% of Heartland Hospice (erie)'s patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
95.5%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
12
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
5.3%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
50.9%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
20.6%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
44.1%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
8.8%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
5.9%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$18,400
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Heartland Hospice (erie)'s patient population is primarily composed of individuals with stroke (24%), followed by cancer (22%), other conditions (19%), cardiovascular disease (16%), dementia (13%).
Care Settings
Where hospice care is delivered
Heartland Hospice (erie) delivers 37% of its care in patients' homes, with 39% in nursing facility settings, 19% in assisted living settings, 4% in skilled nursing settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 22 patients per day.
Nursing Facility
Patient's Home
Assisted Living
Skilled Nursing
Doctors at Heartland Hospice (erie)
1 affiliated physicians
Patient Reviews
Reviews and ratings from patients
Loading reviews...
Manage This Hospice Profile
Claim your profile to update information, respond to reviews, and showcase your hospice to patients and families.
Claim & Manage ProfileOther Hospice Providers Nearby
Hospice care in PA
Interim Healthcare Of Northwest Pennsylvania
For-Profit · < 1 mi away
2633 W 8th Street, Erie, PA 16505
(814) 836-0214
Family Hospice
Non-Profit · 2 mi away
1700 Peach Street Suite 244, Erie, PA 16501
(814) 877-6120
Hospice Of Metropolitan Erie
Non-Profit · 4 mi away
202 East Tenth Street, Erie, PA 16503
(814) 456-6689
Vna Hospice Services Of Erie County
Non-Profit · 4 mi away
2253 West Grandview Boulevard, Erie, PA 16506
(814) 454-2831
Lakeland Area Hospice, Lp
For-Profit · 7 mi away
4635 East Lake Road, Erie, PA 16511
(814) 838-0511
Aseracare Hospice
For-Profit · 13 mi away
12664 Route 19 South Unit 1, Waterford, PA 16441
(814) 836-5255
Find Hospice Care in Nearby Cities
Browse hospice providers in surrounding areas
Frequently Asked Questions
About Heartland Hospice (erie)
What is the CMS rating for Heartland Hospice (erie)?
Heartland Hospice (erie) does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.
What conditions does Heartland Hospice (erie) primarily treat?
Heartland Hospice (erie)'s patient population includes stroke (24%), cancer (22%), other conditions (19%), cardiovascular disease (16%), dementia (13%). This reflects the hospice's experience managing these conditions.
Where does Heartland Hospice (erie) provide care?
Heartland Hospice (erie) provides care in nursing facility (39%), patient's home (37%), assisted living (19%), skilled nursing (4%).
How large is Heartland Hospice (erie)?
Heartland Hospice (erie) serves an average of 22 patients per day and covers 52 ZIP codes in its service area.
How many doctors are affiliated with Heartland Hospice (erie)?
1 physicians are affiliated with Heartland Hospice (erie).
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·