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Hospice Care

Community Hospice

Excellent5-Star CMS Rating

1480 Carter Avenue, Ashland, KY 41101

Non-Profit
43 Years Certified
118 Patients/Day

Contact Community Hospice

(606) 329-1890Get Directions

1480 Carter Avenue
Ashland, KY 41101

About Community Hospice

Hospice overview and quality summary

Community Hospice is a nonprofit hospice care provider in Ashland, KY, serving patients and families in Boyd County and the surrounding area. Medicare certified since 1983, Community Hospice has provided 43 years of end-of-life and palliative care to the community.

Community Hospice serves an average of 118 patients per day, covering 68 ZIP codes across its service area. 67% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Community Hospice has earned a 5-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 12 physicians are affiliated with this hospice.

When choosing hospice care in Ashland, KY, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating5/5 Stars
OwnershipNon-Profit
Certified Since1983
CountyBoyd
Avg Daily Census118 patients
Service Area68 ZIP codes
HCI Score9/10
Affiliated Doctors12

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

5of 5

Excellent

CMS CAHPS Hospice Star Rating

Community Hospice has earned a 5-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Community Hospice among the higher-rated hospice providers serving families in Ashland, KY.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
92%

92% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Above Average
95%

95% of caregivers gave Community Hospice a top rating for treated with respect, above the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Above Average
82%

82% of caregivers gave Community Hospice a top rating for help with symptoms, above the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Above Average
87%

87% of caregivers gave Community Hospice a top rating for team communication, above the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Above Average
85%

85% of caregivers gave Community Hospice a top rating for getting timely care, above the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Above Average
79%

79% of caregivers gave Community Hospice a top rating for training for family caregivers, above the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Above Average
89%

89% of caregivers gave Community Hospice a top rating for overall rating (9-10), above the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Above Average
92%

92% of caregivers gave Community Hospice a top rating for would recommend, above the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

99.1%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

97.5%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

99.8%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

93.6%

Natl: 94.8%

Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

98.9%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

96.8%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

92.9%

Natl: 91.6%

Average

Hospice Care Index

Composite quality score with 10 sub-measures

9/10

Overall HCI Score

National average: 8.8/10

Community Hospice's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

51.4% of Community Hospice's patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.

Visits Near Death

Patients with visits in last 3 days of life

92.3%

Natl: 89.5%

42th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

14.6

Natl: 13.4

73th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

8.4%

Natl: 9.2%

56th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

66.8%

Natl: 55.4%

70th pctl

Early Live Discharges

Patients discharged alive within 3 days

15.8%

Natl: 7.2%

93th pctl

Late Live Discharges

Patients discharged alive after enrollment

43.3%

Natl: 40%

68th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

1.7%

Natl: 8%

21th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

1.7%

Natl: 2.3%

59th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

3.3%

Natl: 0.6%

97th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$10,244

Natl: $16,971

11th pctl

Patient Population

Primary diagnoses of hospice patients

Community Hospice's patient population is primarily composed of individuals with cancer (27%), followed by respiratory disease (18%), other conditions (17%), cardiovascular disease (16%), dementia (12%), stroke (11%).

Cancer27%
Respiratory Disease18%
Other Conditions17%
Cardiovascular Disease16%
Dementia12%
Stroke11%

Care Settings

Where hospice care is delivered

Community Hospice delivers 67% of its care in patients' homes, with 21% in nursing facility settings, 8% in assisted living settings, 4% in inpatient hospice settings. The hospice serves an average of 118 patients per day.

Patient's Home

67%

Nursing Facility

21%

Assisted Living

8%

Inpatient Hospice

4%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Community Hospice

What is the CMS rating for Community Hospice?

Community Hospice has a 5-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Community Hospice primarily treat?

Community Hospice's patient population includes cancer (27%), respiratory disease (18%), other conditions (17%), cardiovascular disease (16%), dementia (12%), stroke (11%). This reflects the hospice's experience managing these conditions.

Where does Community Hospice provide care?

Community Hospice provides care in patient's home (67%), nursing facility (21%), assisted living (8%), inpatient hospice (4%).

How large is Community Hospice?

Community Hospice serves an average of 118 patients per day and covers 68 ZIP codes in its service area.

How many doctors are affiliated with Community Hospice?

12 physicians are affiliated with Community Hospice.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·