About Community Home Care Of Vance County
Hospice overview and quality summary
Community Home Care Of Vance County is a for-profit hospice care provider in Henderson, NC, serving patients and families in Vance County and the surrounding area. Medicare certified since 2004, Community Home Care Of Vance County has provided 22 years of end-of-life and palliative care to the community.
Community Home Care Of Vance County serves an average of 170 patients per day, covering 163 ZIP codes across its service area. 46% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Community Home Care Of Vance County has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 9 physicians are affiliated with this hospice.
When choosing hospice care in Henderson, NC, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Community Home Care Of Vance County has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Community Home Care Of Vance County among the higher-rated hospice providers serving families in Henderson, NC.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
90% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
93% of caregivers gave Community Home Care Of Vance County a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
76% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
85% of caregivers gave Community Home Care Of Vance County a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
80% of caregivers gave Community Home Care Of Vance County a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
82% of caregivers gave Community Home Care Of Vance County a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
83% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
86% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.7%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
99.4%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
99.4%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
99.0%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Community Home Care Of Vance County's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
67.8% of Community Home Care Of Vance County's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
94.4%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
11
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
9.9%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
30.9%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
7.3%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
43.9%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
8.1%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
2%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$17,494
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Community Home Care Of Vance County's patient population is primarily composed of individuals with dementia (27%), followed by cancer (24%), cardiovascular disease (22%), stroke (11%), respiratory disease (9%), other conditions (9%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.
Care Settings
Where hospice care is delivered
Community Home Care Of Vance County delivers 46% of its care in patients' homes, with 44% in assisted living settings, 6% in nursing facility settings, 4% in skilled nursing settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 170 patients per day.
Patient's Home
Assisted Living
Nursing Facility
Skilled Nursing
Doctors at Community Home Care Of Vance County
9 affiliated physicians
Dr. Marie Zaldivar, MD
Family Practice
Dr. Stanley Watson, MD
Family Practice
Dr. Neil Schwartzman, MD
Internal Medicine
Dr. Francis Aniekwensi, MD
Family Practice
Dr. James Kay, MD
Cardiovascular Disease (cardiology)
Dr. Jairon Downs, MD
Physical Medicine And Rehabilitation
Dr. Renee Watson, MD
Family Practice
Dr. Zachary Smith, MD
Family Practice
Dr. Matthew Higgins, MD
Family Practice
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Community Home Care Of Vance County
What is the CMS rating for Community Home Care Of Vance County?
Community Home Care Of Vance County has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Community Home Care Of Vance County primarily treat?
Community Home Care Of Vance County's patient population includes dementia (27%), cancer (24%), cardiovascular disease (22%), stroke (11%), respiratory disease (9%), other conditions (9%). This reflects the hospice's experience managing these conditions.
Where does Community Home Care Of Vance County provide care?
Community Home Care Of Vance County provides care in patient's home (46%), assisted living (44%), nursing facility (6%), skilled nursing (4%).
How large is Community Home Care Of Vance County?
Community Home Care Of Vance County serves an average of 170 patients per day and covers 163 ZIP codes in its service area.
How many doctors are affiliated with Community Home Care Of Vance County?
9 physicians are affiliated with Community Home Care Of Vance County.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·