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Hospice Care

Hospice And Home Care Of Nash General Hospital

Excellent5-Star CMS Rating

2460 Curtis Ellis Drive, Rocky Mount, NC 27804

Combination Government & Non-Profit
40 Years Certified
19 Patients/Day

Contact Hospice And Home

(252) 443-8124Get Directions

2460 Curtis Ellis Drive
Rocky Mount, NC 27804

About Hospice And Home Care Of Nash General Hospital

Hospice overview and quality summary

Hospice And Home Care Of Nash General Hospital is a nonprofit hospice care provider in Rocky Mount, NC, serving patients and families in Nash County and the surrounding area. Medicare certified since 1986, Hospice And Home Care Of Nash General Hospital has provided 40 years of end-of-life and palliative care to the community.

Hospice And Home Care Of Nash General Hospital serves an average of 19 patients per day, covering 31 ZIP codes across its service area. 83% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Hospice And Home Care Of Nash General Hospital has earned a 5-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 15 physicians are affiliated with this hospice.

When choosing hospice care in Rocky Mount, NC, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating5/5 Stars
OwnershipCombination Government & Non-Profit
Certified Since1986
CountyNash
Avg Daily Census19 patients
Service Area31 ZIP codes
HCI Score10/10
Affiliated Doctors15

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

5of 5

Excellent

CMS CAHPS Hospice Star Rating

Hospice And Home Care Of Nash General Hospital has earned a 5-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Hospice And Home Care Of Nash General Hospital among the higher-rated hospice providers serving families in Rocky Mount, NC.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Above Average
96%

96% of caregivers gave Hospice And Home Care Of Nash General Hospital a top rating for emotional & spiritual support, above the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Above Average
97%

97% of caregivers gave Hospice And Home Care Of Nash General Hospital a top rating for treated with respect, above the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Above Average
84%

84% of caregivers gave Hospice And Home Care Of Nash General Hospital a top rating for help with symptoms, above the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Above Average
91%

91% of caregivers gave Hospice And Home Care Of Nash General Hospital a top rating for team communication, above the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Above Average
90%

90% of caregivers gave Hospice And Home Care Of Nash General Hospital a top rating for getting timely care, above the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Above Average
89%

89% of caregivers gave Hospice And Home Care Of Nash General Hospital a top rating for training for family caregivers, above the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Above Average
93%

93% of caregivers gave Hospice And Home Care Of Nash General Hospital a top rating for overall rating (9-10), above the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Above Average
96%

96% of caregivers gave Hospice And Home Care Of Nash General Hospital a top rating for would recommend, above the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

98.5%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

77.9%

Natl: 98.3%

Below Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

85.0%

Natl: 94.8%

Below Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

99.5%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

98.5%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

97.5%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

70.4%

Natl: 91.6%

Below Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Hospice And Home Care Of Nash General Hospital's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

32.2% of Hospice And Home Care Of Nash General Hospital's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.

Visits Near Death

Patients with visits in last 3 days of life

83.7%

Natl: 89.5%

18th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

9

Natl: 13.4

16th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

6.8%

Natl: 9.2%

36th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

61.9%

Natl: 55.4%

63th pctl

Early Live Discharges

Patients discharged alive within 3 days

4%

Natl: 7.2%

33th pctl

Late Live Discharges

Patients discharged alive after enrollment

48%

Natl: 40%

78th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

0%

Natl: 8%

19th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

4%

Natl: 2.3%

84th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0.4%

Natl: 0.6%

81th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$9,374

Natl: $16,971

9th pctl

Patient Population

Primary diagnoses of hospice patients

Hospice And Home Care Of Nash General Hospital's patient population is primarily composed of individuals with cancer (32%), followed by stroke (24%), cardiovascular disease (17%), respiratory disease (13%), other conditions (9%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.

Cancer32%
Stroke24%
Cardiovascular Disease17%
Respiratory Disease13%
Other Conditions9%

Care Settings

Where hospice care is delivered

Hospice And Home Care Of Nash General Hospital delivers 83% of its care in patients' homes, with 9% in assisted living settings, 8% in skilled nursing settings, 1% in hospital settings. The high proportion of home-based care aligns with the hospice philosophy of enabling patients to receive comfort care in familiar surroundings with family nearby. The hospice serves an average of 19 patients per day.

Patient's Home

83%

Assisted Living

9%

Skilled Nursing

8%

Hospital

1%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Hospice And Home Care Of Nash General Hospital

What is the CMS rating for Hospice And Home Care Of Nash General Hospital?

Hospice And Home Care Of Nash General Hospital has a 5-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Hospice And Home Care Of Nash General Hospital primarily treat?

Hospice And Home Care Of Nash General Hospital's patient population includes cancer (32%), stroke (24%), cardiovascular disease (17%), respiratory disease (13%), other conditions (9%). This reflects the hospice's experience managing these conditions.

Where does Hospice And Home Care Of Nash General Hospital provide care?

Hospice And Home Care Of Nash General Hospital provides care in patient's home (83%), assisted living (9%), skilled nursing (8%), hospital (1%).

How large is Hospice And Home Care Of Nash General Hospital?

Hospice And Home Care Of Nash General Hospital serves an average of 19 patients per day and covers 31 ZIP codes in its service area.

How many doctors are affiliated with Hospice And Home Care Of Nash General Hospital?

15 physicians are affiliated with Hospice And Home Care Of Nash General Hospital.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·