About Charter Hospice Of The San Gabriel Valley, Llc
Hospice overview and quality summary
Charter Hospice Of The San Gabriel Valley, Llc is a for-profit hospice care provider in Covina, CA, serving patients and families in Los Angeles County and the surrounding area. Medicare certified since 2013, Charter Hospice Of The San Gabriel Valley, Llc has provided 13 years of end-of-life and palliative care to the community.
The hospice covers 146 ZIP codes across its service area.
The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency.
When choosing hospice care in Covina, CA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
84% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
85% of caregivers gave a top rating for treated with respect, below the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
73% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
75% of caregivers gave a top rating for team communication, below the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
70% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
65% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
72% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
79% of caregivers gave a top rating for would recommend, below the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Charter Hospice Of The San Gabriel Valley, Llc's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
31.4% of Charter Hospice Of The San Gabriel Valley, Llc's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.
Visits Near Death
Patients with visits in last 3 days of life
85.7%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
10.9
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
8.8%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
81.6%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
0%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
91.1%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
3.6%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$19,933
Natl: $16,971
Patient Reviews
Reviews and ratings from patients
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Hospice care in CA
Westlake Villa Hospice, Inc
For-Profit · < 1 mi away
1272 Center Court Drive Suite 206, Covina, CA 91724
(805) 267-1093
Vitas Healthcare Corp
For-Profit · < 1 mi away
1343 N Grand Avenue, Suite 100, Covina, CA 91724
(626) 918-2273
Saint Laura Palliative And Hospice Care, Inc.
For-Profit · 2 mi away
271 E Workman St., Covina, CA 91723
(626) 364-7534
Priority Hospice Care, Inc
For-Profit · 2 mi away
410 W Badillo St Suite 200, Covina, CA 91723
(626) 335-1082
Trusted Hospice Care, Inc
For-Profit · 2 mi away
310 E Rowland St, Covina, CA 91723
(714) 817-6948
Angel Hospice Care, Inc
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142 Shoppers Lane, Covina, CA 91723
(818) 997-2804
Frequently Asked Questions
About Charter Hospice Of The San Gabriel Valley, Llc
What is the CMS rating for Charter Hospice Of The San Gabriel Valley, Llc?
Charter Hospice Of The San Gabriel Valley, Llc does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.
What conditions does Charter Hospice Of The San Gabriel Valley, Llc primarily treat?
Patient population data is not currently available for Charter Hospice Of The San Gabriel Valley, Llc.
Where does Charter Hospice Of The San Gabriel Valley, Llc provide care?
Care setting data is not currently available.
How large is Charter Hospice Of The San Gabriel Valley, Llc?
Size information is not currently available for Charter Hospice Of The San Gabriel Valley, Llc.
How many doctors are affiliated with Charter Hospice Of The San Gabriel Valley, Llc?
Affiliated physician data is not currently available for Charter Hospice Of The San Gabriel Valley, Llc.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·