About Priority Hospice Care, Inc
Hospice overview and quality summary
Priority Hospice Care, Inc is a for-profit hospice care provider in Covina, CA, serving patients and families in Los Angeles County and the surrounding area. Medicare certified since 2013, Priority Hospice Care, Inc has provided 13 years of end-of-life and palliative care to the community.
Priority Hospice Care, Inc serves an average of 16 patients per day, covering 47 ZIP codes across its service area. 87% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 3 physicians are affiliated with this hospice.
When choosing hospice care in Covina, CA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
77% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
88% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
64% of caregivers gave a top rating for help with symptoms, below the national average of 74%.
Team Communication
How well the hospice team communicated with the family
85% of caregivers gave Priority Hospice Care, Inc a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
78% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
75% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
76% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
82% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
82.9%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
67.1%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Composite Process Score
Composite measure of all hospice care process quality measures
57.1%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Priority Hospice Care, Inc's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
4.6% of Priority Hospice Care, Inc's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.
Visits Near Death
Patients with visits in last 3 days of life
75.3%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
8.3
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
19%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
72%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
3.3%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
50%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
0%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.3%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$20,071
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Priority Hospice Care, Inc's patient population is primarily composed of individuals with cardiovascular disease (27%), followed by cancer (24%), respiratory disease (15%).
Care Settings
Where hospice care is delivered
Priority Hospice Care, Inc delivers 87% of its care in patients' homes, with 5% in nursing facility settings, 5% in assisted living settings. The high proportion of home-based care aligns with the hospice philosophy of enabling patients to receive comfort care in familiar surroundings with family nearby. The hospice serves an average of 16 patients per day.
Patient's Home
Nursing Facility
Assisted Living
Doctors at Priority Hospice Care, Inc
3 affiliated physicians
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Priority Hospice Care, Inc
What is the CMS rating for Priority Hospice Care, Inc?
Priority Hospice Care, Inc does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.
What conditions does Priority Hospice Care, Inc primarily treat?
Priority Hospice Care, Inc's patient population includes cardiovascular disease (27%), cancer (24%), respiratory disease (15%). This reflects the hospice's experience managing these conditions.
Where does Priority Hospice Care, Inc provide care?
Priority Hospice Care, Inc provides care in patient's home (87%), nursing facility (5%), assisted living (5%).
How large is Priority Hospice Care, Inc?
Priority Hospice Care, Inc serves an average of 16 patients per day and covers 47 ZIP codes in its service area.
How many doctors are affiliated with Priority Hospice Care, Inc?
3 physicians are affiliated with Priority Hospice Care, Inc.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·