About Charter High Desert Health Care Group Llc
Hospice overview and quality summary
Charter High Desert Health Care Group Llc is a for-profit hospice care provider in Apple Valley, CA, serving patients and families in San Bernardino County and the surrounding area. Medicare certified since 2013, Charter High Desert Health Care Group Llc has provided 13 years of end-of-life and palliative care to the community.
The hospice covers 36 ZIP codes across its service area.
Charter High Desert Health Care Group Llc holds a 2-star CMS rating based on caregiver surveys. Families are encouraged to review the detailed quality measures below.
When choosing hospice care in Apple Valley, CA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Below Average
CMS CAHPS Hospice Star Rating
Charter High Desert Health Care Group Llc has received a 2-star quality rating from CMS, based on caregiver survey results. Families in Apple Valley, CA considering this hospice should review the detailed survey results below and discuss quality measures with the care team.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
83% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
87% of caregivers gave a top rating for treated with respect, below the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
69% of caregivers gave a top rating for help with symptoms, below the national average of 74%.
Team Communication
How well the hospice team communicated with the family
76% of caregivers gave a top rating for team communication, below the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
75% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
72% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
75% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
76% of caregivers gave a top rating for would recommend, below the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Charter High Desert Health Care Group Llc
What is the CMS rating for Charter High Desert Health Care Group Llc?
Charter High Desert Health Care Group Llc has a 2-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Charter High Desert Health Care Group Llc primarily treat?
Patient population data is not currently available for Charter High Desert Health Care Group Llc.
Where does Charter High Desert Health Care Group Llc provide care?
Care setting data is not currently available.
How large is Charter High Desert Health Care Group Llc?
Size information is not currently available for Charter High Desert Health Care Group Llc.
How many doctors are affiliated with Charter High Desert Health Care Group Llc?
Affiliated physician data is not currently available for Charter High Desert Health Care Group Llc.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·