About High Desert Hospice Services Inc
Hospice overview and quality summary
High Desert Hospice Services Inc is a for-profit hospice care provider in Victorville, CA, serving patients and families in San Bernardino County and the surrounding area. Medicare certified since 2011, High Desert Hospice Services Inc has provided 15 years of end-of-life and palliative care to the community.
High Desert Hospice Services Inc serves an average of 46 patients per day, covering 24 ZIP codes across its service area. 94% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 1 physicians are affiliated with this hospice.
When choosing hospice care in Victorville, CA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
87% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
82% of caregivers gave a top rating for treated with respect, below the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
71% of caregivers gave a top rating for help with symptoms, below the national average of 74%.
Team Communication
How well the hospice team communicated with the family
76% of caregivers gave a top rating for team communication, below the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
67% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
66% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
72% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
76% of caregivers gave a top rating for would recommend, below the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
100.0%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
High Desert Hospice Services Inc's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
44.6% of High Desert Hospice Services Inc's patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.
Visits Near Death
Patients with visits in last 3 days of life
91.5%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
13
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
6.7%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
26.5%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
3.9%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
39.2%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
11.8%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
11.8%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$20,017
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
High Desert Hospice Services Inc's patient population is primarily composed of individuals with cardiovascular disease (41%), followed by cancer (28%), dementia (12%), respiratory disease (9%), other conditions (8%). Heart failure is one of the leading diagnoses for hospice admission nationwide, and a high proportion of cardiac patients is typical of most hospice programs.
Care Settings
Where hospice care is delivered
High Desert Hospice Services Inc delivers 94% of its care in patients' homes, with 6% in assisted living settings. The high proportion of home-based care aligns with the hospice philosophy of enabling patients to receive comfort care in familiar surroundings with family nearby. The hospice serves an average of 46 patients per day.
Patient's Home
Assisted Living
Doctors at High Desert Hospice Services Inc
1 affiliated physicians
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About High Desert Hospice Services Inc
What is the CMS rating for High Desert Hospice Services Inc?
High Desert Hospice Services Inc does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.
What conditions does High Desert Hospice Services Inc primarily treat?
High Desert Hospice Services Inc's patient population includes cardiovascular disease (41%), cancer (28%), dementia (12%), respiratory disease (9%), other conditions (8%). This reflects the hospice's experience managing these conditions.
Where does High Desert Hospice Services Inc provide care?
High Desert Hospice Services Inc provides care in patient's home (94%), assisted living (6%).
How large is High Desert Hospice Services Inc?
High Desert Hospice Services Inc serves an average of 46 patients per day and covers 24 ZIP codes in its service area.
How many doctors are affiliated with High Desert Hospice Services Inc?
1 physicians are affiliated with High Desert Hospice Services Inc.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·