About Central Coast Vna & Hospice, Inc
Hospice overview and quality summary
Central Coast Vna & Hospice, Inc is a nonprofit hospice care provider in Salinas, CA, serving patients and families in Monterey County and the surrounding area. Medicare certified since 1998, Central Coast Vna & Hospice, Inc has provided 28 years of end-of-life and palliative care to the community.
Central Coast Vna & Hospice, Inc serves an average of 96 patients per day, covering 41 ZIP codes across its service area. 79% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
CMS has assigned Central Coast Vna & Hospice, Inc a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.
When choosing hospice care in Salinas, CA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Average
CMS CAHPS Hospice Star Rating
Central Coast Vna & Hospice, Inc has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Salinas, CA compare hospice providers.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
91% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
88% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
72% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
79% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
69% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
77% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
80% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
82% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.8%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
98.9%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
99.8%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
99.7%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
98.4%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
98.8%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Central Coast Vna & Hospice, Inc's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
47.3% of Central Coast Vna & Hospice, Inc's patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.
Visits Near Death
Patients with visits in last 3 days of life
91.1%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
16.9
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
6.8%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
60%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
8.3%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
37.2%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
3.7%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
2.8%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$19,978
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Central Coast Vna & Hospice, Inc's patient population is primarily composed of individuals with dementia (26%), followed by cardiovascular disease (24%), cancer (24%), other conditions (14%), respiratory disease (8%), stroke (7%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.
Care Settings
Where hospice care is delivered
Central Coast Vna & Hospice, Inc delivers 79% of its care in patients' homes, with 13% in assisted living settings, 9% in skilled nursing settings. The hospice serves an average of 96 patients per day.
Patient's Home
Assisted Living
Skilled Nursing
Doctors at Central Coast Vna & Hospice, Inc
20 affiliated physicians
Dr. Leslie Foote, MD
Family Practice
Dr. Matthew Awerbuck, MD
Hospitalist
Dr. Gregory Sholeff, MD
Family Practice
Dr. Rebecca Abundis, DO
Internal Medicine
Dr. Richard King, MD
Internal Medicine
Dr. Nupur Aggarwal, MD
Internal Medicine
Dr. John Clark, MD
Family Practice
Dr. John Obert Hong, MD
Family Practice
Dr. Jeffrey Sasser-brandt, MD
Family Practice
Dr. Kyle Youngflesh, DO
Hospice/palliative Care
Dr. Susan Kubica, MD
Internal Medicine
Dr. Michael Koontz, MD
Medical Oncology
+ 8 more physicians
Dr. Shehzad Aziz, MD
Hematology/oncology
Dr. Suzanne Rosen, MD
Family Practice
Dr. Jaime Giron, MD
Family Practice
Dr. Stephanie Trost, MD
Internal Medicine
Dr. Warren Nishimoto, DO
Family Practice
Dr. Wendell Harry, MD
Hospice/palliative Care
Dr. Valerie Choy, MD
Internal Medicine
Dr. Angela Wong, MD
Family Practice
Patient Reviews
Reviews and ratings from patients
Loading reviews...
Manage This Hospice Profile
Claim your profile to update information, respond to reviews, and showcase your hospice to patients and families.
Claim & Manage ProfileOther Hospice Providers Nearby
Hospice care in CA
Bridge Hospice
For-Profit · 9 mi away
6 Quail Run Circle, Suite 103, Salinas, CA 93907
(831) 216-5585
Heartland Hospice Services
Non-Profit · 11 mi away
2511 Garden Road, Suite A-250, Monterey, CA 93940
(831) 373-8442
Universal Health Net Monterey, Inc
For-Profit · 11 mi away
824 Munras Avenue, Suite C, Monterey, CA 93940
(831) 920-6345
Hospice Of The Central Coast
Non-Profit · 11 mi away
2 Upper Ragsdale Drive, Suite D120, Monterey, CA 93940
(831) 658-3737
Bonita Springs Hospice Care Llc
For-Profit · 26 mi away
8545 Monterey Road, Suite B, Gilroy, CA 95020
(408) 848-1114
Majestic Hospice & Home Health Llc
For-Profit · 34 mi away
16360 Monterey Street, Suite 140, Morgan Hill, CA 95037
(408) 779-0100
Find Hospice Care in Nearby Cities
Browse hospice providers in surrounding areas
Frequently Asked Questions
About Central Coast Vna & Hospice, Inc
What is the CMS rating for Central Coast Vna & Hospice, Inc?
Central Coast Vna & Hospice, Inc has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Central Coast Vna & Hospice, Inc primarily treat?
Central Coast Vna & Hospice, Inc's patient population includes dementia (26%), cardiovascular disease (24%), cancer (24%), other conditions (14%), respiratory disease (8%), stroke (7%). This reflects the hospice's experience managing these conditions.
Where does Central Coast Vna & Hospice, Inc provide care?
Central Coast Vna & Hospice, Inc provides care in patient's home (79%), assisted living (13%), skilled nursing (9%).
How large is Central Coast Vna & Hospice, Inc?
Central Coast Vna & Hospice, Inc serves an average of 96 patients per day and covers 41 ZIP codes in its service area.
How many doctors are affiliated with Central Coast Vna & Hospice, Inc?
20 physicians are affiliated with Central Coast Vna & Hospice, Inc.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·