About Centracare Hospice
Hospice overview and quality summary
Centracare Hospice is a government-operated hospice care provider in Willmar, MN, serving patients and families in Kandiyohi County and the surrounding area. Medicare certified since 1987, Centracare Hospice has provided 39 years of end-of-life and palliative care to the community.
Centracare Hospice serves an average of 60 patients per day, covering 70 ZIP codes across its service area. 25% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Centracare Hospice has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.
When choosing hospice care in Willmar, MN, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Centracare Hospice has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Centracare Hospice among the higher-rated hospice providers serving families in Willmar, MN.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
95% of caregivers gave Centracare Hospice a top rating for emotional & spiritual support, above the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
94% of caregivers gave Centracare Hospice a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
73% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
81% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
81% of caregivers gave Centracare Hospice a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
76% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
84% of caregivers gave Centracare Hospice a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
92% of caregivers gave Centracare Hospice a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
100.0%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Centracare Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
75.1% of Centracare Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
96.6%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
14.5
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
8.1%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
36.6%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
4.2%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
36.1%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
0%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$9,221
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Centracare Hospice's patient population is primarily composed of individuals with dementia (28%), followed by cancer (28%), other conditions (17%), cardiovascular disease (16%), respiratory disease (7%), stroke (6%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.
Care Settings
Where hospice care is delivered
Centracare Hospice delivers 25% of its care in patients' homes, with 52% in nursing facility settings, 20% in assisted living settings, 2% in skilled nursing settings, 1% in hospital settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 60 patients per day.
Nursing Facility
Patient's Home
Assisted Living
Skilled Nursing
Hospital
Doctors at Centracare Hospice
20 affiliated physicians
Dr. Lee Haggenjos, MD
Family Practice
Dr. David Collins, MD
Emergency Medicine
Dr. Shari Vanbriesen, NP
Nurse Practitioner
Dr. Sarah Fischer, MD
Family Practice
Dr. Maria Nolte, MD
Family Practice
Dr. Josie Syverson, MD
Family Practice
Dr. Dexter Casta, MD
Internal Medicine
Dr. Daniel Fuglestad, MD
Family Practice
Dr. Alicia Glimsdal
Nurse Practitioner
Dr. Lesa Thielke
Nurse Practitioner
Dr. Alan Roiseland, MD
Family Practice
Dr. Grant Botker, MD
Family Practice
+ 8 more physicians
Dr. Elizabeth Orr, MD
Family Practice
Dr. Gabrielle Vencel Olson, MD
Family Practice
Dr. Lana Dirksen, MD
Family Practice
Dr. Timothy Mulder, MD
Family Practice
Dr. Shawn Dischinger, PA
Physician Assistant
Dr. Julie Olson
Nurse Practitioner
Dr. Martha Tack
Nurse Practitioner
Dr. Amanda Mcmahon, MD
Family Practice
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Centracare Hospice
What is the CMS rating for Centracare Hospice?
Centracare Hospice has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Centracare Hospice primarily treat?
Centracare Hospice's patient population includes dementia (28%), cancer (28%), other conditions (17%), cardiovascular disease (16%), respiratory disease (7%), stroke (6%). This reflects the hospice's experience managing these conditions.
Where does Centracare Hospice provide care?
Centracare Hospice provides care in nursing facility (52%), patient's home (25%), assisted living (20%), skilled nursing (2%), hospital (1%).
How large is Centracare Hospice?
Centracare Hospice serves an average of 60 patients per day and covers 70 ZIP codes in its service area.
How many doctors are affiliated with Centracare Hospice?
20 physicians are affiliated with Centracare Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·