About Centracare Hospice
Hospice overview and quality summary
Centracare Hospice is a nonprofit hospice care provider in Waite Park, MN, serving patients and families in Stearns County and the surrounding area. Medicare certified since 1984, Centracare Hospice has provided 42 years of end-of-life and palliative care to the community.
Centracare Hospice serves an average of 117 patients per day, covering 70 ZIP codes across its service area. 38% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Centracare Hospice has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.
When choosing hospice care in Waite Park, MN, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Centracare Hospice has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Centracare Hospice among the higher-rated hospice providers serving families in Waite Park, MN.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
92% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
94% of caregivers gave Centracare Hospice a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
72% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
83% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
78% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
78% of caregivers gave Centracare Hospice a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
85% of caregivers gave Centracare Hospice a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
89% of caregivers gave Centracare Hospice a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
100.0%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Centracare Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
88.6% of Centracare Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
98.2%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
17
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
9.9%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
22.8%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
4.9%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
34%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
1.9%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
1%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.2%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$12,958
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Centracare Hospice's patient population is primarily composed of individuals with cancer (33%), followed by other conditions (22%), cardiovascular disease (18%), dementia (16%), respiratory disease (8%), stroke (4%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.
Care Settings
Where hospice care is delivered
Centracare Hospice delivers 38% of its care in patients' homes, with 27% in assisted living settings, 26% in nursing facility settings, 6% in skilled nursing settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 117 patients per day.
Patient's Home
Assisted Living
Nursing Facility
Skilled Nursing
Doctors at Centracare Hospice
20 affiliated physicians
Dr. Benedict Haeg, MD
Family Practice
Dr. Nabeel Ailabouni, DO
Family Practice
Dr. Bartley Mueller, MD
Family Practice
Dr. Victoria Fenstermacher, NP
Nurse Practitioner
Dr. Katrina Wherry, MD
Family Practice
Dr. Sarah Eid
Nurse Practitioner
Dr. Michelle Baker
Nurse Practitioner
Dr. Janelle Terhaar
Nurse Practitioner
Dr. Jaren Lukach
Nurse Practitioner
Dr. Ginelle Buerman, MD
Family Practice
Dr. Steven Dilts
Nurse Practitioner
Dr. Alicia Glimsdal
Nurse Practitioner
+ 8 more physicians
Dr. Thomas Walter, MD
Internal Medicine
Dr. Xiaofang Sheng Tanner, MD
Internal Medicine
Dr. John Sebas, MD
Family Practice
Dr. Amanda Engelking, MD
Family Practice
Dr. Lindsey Chmielewski, MD
Family Practice
Dr. Jonathan Nelson, MD
Family Practice
Dr. Rebecca Stepan, MD
Family Practice
Dr. Nathan Brever, MD
Family Practice
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Centracare Hospice
What is the CMS rating for Centracare Hospice?
Centracare Hospice has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Centracare Hospice primarily treat?
Centracare Hospice's patient population includes cancer (33%), other conditions (22%), cardiovascular disease (18%), dementia (16%), respiratory disease (8%), stroke (4%). This reflects the hospice's experience managing these conditions.
Where does Centracare Hospice provide care?
Centracare Hospice provides care in patient's home (38%), assisted living (27%), nursing facility (26%), skilled nursing (6%).
How large is Centracare Hospice?
Centracare Hospice serves an average of 117 patients per day and covers 70 ZIP codes in its service area.
How many doctors are affiliated with Centracare Hospice?
20 physicians are affiliated with Centracare Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·