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Hospice Care

Center For Hope Hospice And Palliative Care

Average3-Star CMS Rating

1900 Raritan Road, Scotch Plains, NJ 07076

Non-Profit
42 Years Certified
95 Patients/Day

Contact Center For Hope

(908) 889-7780Get Directions

1900 Raritan Road
Scotch Plains, NJ 07076

About Center For Hope Hospice And Palliative Care

Hospice overview and quality summary

Center For Hope Hospice And Palliative Care is a nonprofit hospice care provider in Scotch Plains, NJ, serving patients and families in Union County and the surrounding area. Medicare certified since 1984, Center For Hope Hospice And Palliative Care has provided 42 years of end-of-life and palliative care to the community.

Center For Hope Hospice And Palliative Care serves an average of 95 patients per day, covering 130 ZIP codes across its service area. 61% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

CMS has assigned Center For Hope Hospice And Palliative Care a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 3 physicians are affiliated with this hospice.

When choosing hospice care in Scotch Plains, NJ, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating3/5 Stars
OwnershipNon-Profit
Certified Since1984
CountyUnion
Avg Daily Census95 patients
Service Area130 ZIP codes
HCI Score9/10
Affiliated Doctors3

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

3of 5

Average

CMS CAHPS Hospice Star Rating

Center For Hope Hospice And Palliative Care has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Scotch Plains, NJ compare hospice providers.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
89%

89% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Below Average
86%

86% of caregivers gave a top rating for treated with respect, below the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Average
73%

73% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Below Average
78%

78% of caregivers gave a top rating for team communication, below the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Average
78%

78% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Average
74%

74% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Average
79%

79% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Above Average
89%

89% of caregivers gave Center For Hope Hospice And Palliative Care a top rating for would recommend, above the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

98.9%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

89.3%

Natl: 98.3%

Below Average

Pain Screening

Patients screened for pain upon hospice admission

95.1%

Natl: 98.3%

Below Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

98.9%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

98.7%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

93.6%

Natl: 97.4%

Below Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

90.5%

Natl: 93.2%

Below Average

Composite Process Score

Composite measure of all hospice care process quality measures

81.0%

Natl: 91.6%

Below Average

Hospice Care Index

Composite quality score with 10 sub-measures

9/10

Overall HCI Score

National average: 8.8/10

Center For Hope Hospice And Palliative Care's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

66.8% of Center For Hope Hospice And Palliative Care's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

99.2%

Natl: 89.5%

91th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

10.6

Natl: 13.4

31th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

10.5%

Natl: 9.2%

73th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

82%

Natl: 55.4%

88th pctl

Early Live Discharges

Patients discharged alive within 3 days

14.6%

Natl: 7.2%

91th pctl

Late Live Discharges

Patients discharged alive after enrollment

27%

Natl: 40%

24th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

9.6%

Natl: 8%

62th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

3.9%

Natl: 2.3%

83th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0.2%

Natl: 0.6%

74th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$9,979

Natl: $16,971

10th pctl

Patient Population

Primary diagnoses of hospice patients

Center For Hope Hospice And Palliative Care's patient population is primarily composed of individuals with cancer (39%), followed by other conditions (23%), cardiovascular disease (15%), dementia (15%), respiratory disease (5%), stroke (5%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.

Cancer39%
Other Conditions23%
Cardiovascular Disease15%
Dementia15%
Respiratory Disease5%
Stroke5%

Care Settings

Where hospice care is delivered

Center For Hope Hospice And Palliative Care delivers 61% of its care in patients' homes, with 36% in inpatient hospice settings, 2% in skilled nursing settings, 1% in assisted living settings. The hospice serves an average of 95 patients per day.

Patient's Home

61%

Inpatient Hospice

36%

Skilled Nursing

2%

Assisted Living

1%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Center For Hope Hospice And Palliative Care

What is the CMS rating for Center For Hope Hospice And Palliative Care?

Center For Hope Hospice And Palliative Care has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Center For Hope Hospice And Palliative Care primarily treat?

Center For Hope Hospice And Palliative Care's patient population includes cancer (39%), other conditions (23%), cardiovascular disease (15%), dementia (15%), respiratory disease (5%), stroke (5%). This reflects the hospice's experience managing these conditions.

Where does Center For Hope Hospice And Palliative Care provide care?

Center For Hope Hospice And Palliative Care provides care in patient's home (61%), inpatient hospice (36%), skilled nursing (2%), assisted living (1%).

How large is Center For Hope Hospice And Palliative Care?

Center For Hope Hospice And Palliative Care serves an average of 95 patients per day and covers 130 ZIP codes in its service area.

How many doctors are affiliated with Center For Hope Hospice And Palliative Care?

3 physicians are affiliated with Center For Hope Hospice And Palliative Care.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·