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Hospice Care

Ascend Hospice

Average3-Star CMS Rating

65 Jackson Dr, Ste 103, Cranford, NJ 07016

For-Profit
31 Years Certified
286 Patients/Day

Contact Ascend Hospice

(908) 931-9080Get Directions

65 Jackson Dr, Ste 103
Cranford, NJ 07016

About Ascend Hospice

Hospice overview and quality summary

Ascend Hospice is a for-profit hospice care provider in Cranford, NJ, serving patients and families in Union County and the surrounding area. Medicare certified since 1995, Ascend Hospice has provided 31 years of end-of-life and palliative care to the community.

Ascend Hospice serves an average of 286 patients per day, covering 332 ZIP codes across its service area. 21% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

CMS has assigned Ascend Hospice a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.

When choosing hospice care in Cranford, NJ, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating3/5 Stars
OwnershipFor-Profit
Certified Since1995
CountyUnion
Avg Daily Census286 patients
Service Area332 ZIP codes
HCI Score10/10
Affiliated Doctors20

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

3of 5

Average

CMS CAHPS Hospice Star Rating

Ascend Hospice has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Cranford, NJ compare hospice providers.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
90%

90% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Below Average
87%

87% of caregivers gave a top rating for treated with respect, below the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Below Average
69%

69% of caregivers gave a top rating for help with symptoms, below the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Below Average
78%

78% of caregivers gave a top rating for team communication, below the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
72%

72% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Below Average
71%

71% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Below Average
77%

77% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Below Average
79%

79% of caregivers gave a top rating for would recommend, below the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

99.4%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

99.8%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

99.4%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

97.5%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

99.2%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

97.8%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Ascend Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

56.4% of Ascend Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

82.3%

Natl: 89.5%

16th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

11.9

Natl: 13.4

46th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

5.8%

Natl: 9.2%

24th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

77.6%

Natl: 55.4%

84th pctl

Early Live Discharges

Patients discharged alive within 3 days

10.1%

Natl: 7.2%

74th pctl

Late Live Discharges

Patients discharged alive after enrollment

47.6%

Natl: 40%

78th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

11.5%

Natl: 8%

71th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

2.4%

Natl: 2.3%

68th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

52th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$22,531

Natl: $16,971

72th pctl

Patient Population

Primary diagnoses of hospice patients

Ascend Hospice's patient population is primarily composed of individuals with dementia (59%), followed by other conditions (16%), cancer (15%), cardiovascular disease (5%), respiratory disease (4%), stroke (3%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.

Dementia59%
Other Conditions16%
Cancer15%
Cardiovascular Disease5%
Respiratory Disease4%
Stroke3%

Care Settings

Where hospice care is delivered

Ascend Hospice delivers 21% of its care in patients' homes, with 45% in assisted living settings, 33% in skilled nursing settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 286 patients per day.

Assisted Living

45%

Skilled Nursing

33%

Patient's Home

21%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Ascend Hospice

What is the CMS rating for Ascend Hospice?

Ascend Hospice has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Ascend Hospice primarily treat?

Ascend Hospice's patient population includes dementia (59%), other conditions (16%), cancer (15%), cardiovascular disease (5%), respiratory disease (4%), stroke (3%). This reflects the hospice's experience managing these conditions.

Where does Ascend Hospice provide care?

Ascend Hospice provides care in assisted living (45%), skilled nursing (33%), patient's home (21%).

How large is Ascend Hospice?

Ascend Hospice serves an average of 286 patients per day and covers 332 ZIP codes in its service area.

How many doctors are affiliated with Ascend Hospice?

20 physicians are affiliated with Ascend Hospice.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·