About Caring Hospice Services
Hospice overview and quality summary
Caring Hospice Services is a for-profit hospice care provider in Lancaster, PA, serving patients and families in Lancaster County and the surrounding area. Medicare certified since 2011, Caring Hospice Services has provided 15 years of end-of-life and palliative care to the community.
Caring Hospice Services serves an average of 70 patients per day, covering 74 ZIP codes across its service area. 18% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
CMS has assigned Caring Hospice Services a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 8 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.
When choosing hospice care in Lancaster, PA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Average
CMS CAHPS Hospice Star Rating
Caring Hospice Services has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Lancaster, PA compare hospice providers.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
88% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
93% of caregivers gave Caring Hospice Services a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
71% of caregivers gave a top rating for help with symptoms, below the national average of 74%.
Team Communication
How well the hospice team communicated with the family
82% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
75% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
74% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
80% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
84% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.6%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.3%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
97.2%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
99.6%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
96.5%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
96.8%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Caring Hospice Services's Hospice Care Index (HCI) score is 8 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.
59.9% of Caring Hospice Services's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
89.3%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
11.6
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
4.3%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
56.1%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
11.1%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
30.6%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
2.8%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$16,669
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Caring Hospice Services's patient population is primarily composed of individuals with other conditions (25%), followed by dementia (23%), stroke (20%), cardiovascular disease (16%), cancer (13%), respiratory disease (4%).
Care Settings
Where hospice care is delivered
Caring Hospice Services delivers 18% of its care in patients' homes, with 71% in nursing facility settings, 11% in assisted living settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 70 patients per day.
Nursing Facility
Patient's Home
Assisted Living
Doctors at Caring Hospice Services
20 affiliated physicians
Dr. Fotini Debonera, MD
Family Practice
Dr. Elyse Goveia, MD
Family Practice
Dr. Saran Patel, DO
Internal Medicine
Dr. Jennifer Liu, MD
Internal Medicine
Dr. Michael Peck, DO
General Practice
Dr. Maria Vasiliadis, DO
Geriatric Medicine
Dr. Beth Esterbrook, MD
Internal Medicine
Dr. Faina Caplan, MD
Geriatric Medicine
Dr. Mariano Mallozzi, MD
Internal Medicine
Dr. Michael Leser, DO
Family Practice
Dr. Adil Waheed, MD
Hospitalist
Dr. Christopher Porter, MD
Family Practice
+ 8 more physicians
Dr. Thomas Braide, MD
Geriatric Medicine
Dr. Christopher Scheid, DO
Family Practice
Dr. Elizabeth Fowler, DO
Internal Medicine
Dr. Robert Pratt, MD
Family Practice
Dr. Jeffrey Yocum, DO
Family Practice
Dr. Winfried Wieland, MD
Family Practice
Dr. Dale Hursh, MD
Geriatric Medicine
Dr. Traci Kohl, MD
Internal Medicine
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Caring Hospice Services
What is the CMS rating for Caring Hospice Services?
Caring Hospice Services has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Caring Hospice Services primarily treat?
Caring Hospice Services's patient population includes other conditions (25%), dementia (23%), stroke (20%), cardiovascular disease (16%), cancer (13%), respiratory disease (4%). This reflects the hospice's experience managing these conditions.
Where does Caring Hospice Services provide care?
Caring Hospice Services provides care in nursing facility (71%), patient's home (18%), assisted living (11%).
How large is Caring Hospice Services?
Caring Hospice Services serves an average of 70 patients per day and covers 74 ZIP codes in its service area.
How many doctors are affiliated with Caring Hospice Services?
20 physicians are affiliated with Caring Hospice Services.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·