About Wellspan Vna Home Care
Hospice overview and quality summary
Wellspan Vna Home Care is a nonprofit hospice care provider in Lebanon, PA, serving patients and families in Lebanon County and the surrounding area. Medicare certified since 1992, Wellspan Vna Home Care has provided 34 years of end-of-life and palliative care to the community.
Wellspan Vna Home Care serves an average of 30 patients per day, covering 26 ZIP codes across its service area. 74% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Wellspan Vna Home Care has earned a 5-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 10 physicians are affiliated with this hospice.
When choosing hospice care in Lebanon, PA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Excellent
CMS CAHPS Hospice Star Rating
Wellspan Vna Home Care has earned a 5-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Wellspan Vna Home Care among the higher-rated hospice providers serving families in Lebanon, PA.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
92% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
95% of caregivers gave Wellspan Vna Home Care a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
85% of caregivers gave Wellspan Vna Home Care a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
87% of caregivers gave Wellspan Vna Home Care a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
84% of caregivers gave Wellspan Vna Home Care a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
84% of caregivers gave Wellspan Vna Home Care a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
87% of caregivers gave Wellspan Vna Home Care a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
93% of caregivers gave Wellspan Vna Home Care a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.3%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
97.1%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
96.5%
Natl: 97.4%
Composite Process Score
Composite measure of all hospice care process quality measures
95.9%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Wellspan Vna Home Care's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
69.5% of Wellspan Vna Home Care's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
96.5%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
19.7
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
12.3%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
20.4%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
17.2%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
51.7%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
3.4%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
3.4%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.2%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$13,068
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Wellspan Vna Home Care's patient population is primarily composed of individuals with cancer (37%), followed by cardiovascular disease (26%), dementia (16%), respiratory disease (9%), other conditions (9%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.
Care Settings
Where hospice care is delivered
Wellspan Vna Home Care delivers 74% of its care in patients' homes, with 24% in skilled nursing settings, 2% in assisted living settings. The hospice serves an average of 30 patients per day.
Patient's Home
Skilled Nursing
Assisted Living
Doctors at Wellspan Vna Home Care
10 affiliated physicians
Dr. Tshering Sherpa, MD
Family Practice
Dr. Neenos Alnoor, MD
Medical Oncology
Dr. John Welch, MD
Family Practice
Dr. Joseph Walden, MD
Family Practice
Dr. Angeleah Dadivas, DO
Family Practice
Dr. Edwin Kase, MD
Internal Medicine
Dr. Anne Hayes, MD
Internal Medicine
Dr. Elizabeth Fowler, DO
Internal Medicine
Dr. Jeffrey Yocum, DO
Family Practice
Dr. Kibibi Gaughan, MD
Family Practice
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Wellspan Vna Home Care
What is the CMS rating for Wellspan Vna Home Care?
Wellspan Vna Home Care has a 5-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Wellspan Vna Home Care primarily treat?
Wellspan Vna Home Care's patient population includes cancer (37%), cardiovascular disease (26%), dementia (16%), respiratory disease (9%), other conditions (9%). This reflects the hospice's experience managing these conditions.
Where does Wellspan Vna Home Care provide care?
Wellspan Vna Home Care provides care in patient's home (74%), skilled nursing (24%), assisted living (2%).
How large is Wellspan Vna Home Care?
Wellspan Vna Home Care serves an average of 30 patients per day and covers 26 ZIP codes in its service area.
How many doctors are affiliated with Wellspan Vna Home Care?
10 physicians are affiliated with Wellspan Vna Home Care.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·