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Hospice Care

Wellspan Vna Home Care

Excellent5-Star CMS Rating

1503 Quentin Road, Lebanon, PA 17042

Non-Profit
34 Years Certified
30 Patients/Day

Contact Wellspan Vna Home

(717) 270-7672Get Directions

1503 Quentin Road
Lebanon, PA 17042

About Wellspan Vna Home Care

Hospice overview and quality summary

Wellspan Vna Home Care is a nonprofit hospice care provider in Lebanon, PA, serving patients and families in Lebanon County and the surrounding area. Medicare certified since 1992, Wellspan Vna Home Care has provided 34 years of end-of-life and palliative care to the community.

Wellspan Vna Home Care serves an average of 30 patients per day, covering 26 ZIP codes across its service area. 74% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Wellspan Vna Home Care has earned a 5-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 10 physicians are affiliated with this hospice.

When choosing hospice care in Lebanon, PA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating5/5 Stars
OwnershipNon-Profit
Certified Since1992
CountyLebanon
Avg Daily Census30 patients
Service Area26 ZIP codes
HCI Score9/10
Affiliated Doctors10

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

5of 5

Excellent

CMS CAHPS Hospice Star Rating

Wellspan Vna Home Care has earned a 5-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Wellspan Vna Home Care among the higher-rated hospice providers serving families in Lebanon, PA.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
92%

92% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Above Average
95%

95% of caregivers gave Wellspan Vna Home Care a top rating for treated with respect, above the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Above Average
85%

85% of caregivers gave Wellspan Vna Home Care a top rating for help with symptoms, above the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Above Average
87%

87% of caregivers gave Wellspan Vna Home Care a top rating for team communication, above the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Above Average
84%

84% of caregivers gave Wellspan Vna Home Care a top rating for getting timely care, above the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Above Average
84%

84% of caregivers gave Wellspan Vna Home Care a top rating for training for family caregivers, above the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Above Average
87%

87% of caregivers gave Wellspan Vna Home Care a top rating for overall rating (9-10), above the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Above Average
93%

93% of caregivers gave Wellspan Vna Home Care a top rating for would recommend, above the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

99.3%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

100.0%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

97.1%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

96.5%

Natl: 97.4%

Average

Composite Process Score

Composite measure of all hospice care process quality measures

95.9%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

9/10

Overall HCI Score

National average: 8.8/10

Wellspan Vna Home Care's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

69.5% of Wellspan Vna Home Care's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

96.5%

Natl: 89.5%

75th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

19.7

Natl: 13.4

95th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

12.3%

Natl: 9.2%

81th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

20.4%

Natl: 55.4%

11th pctl

Early Live Discharges

Patients discharged alive within 3 days

17.2%

Natl: 7.2%

95th pctl

Late Live Discharges

Patients discharged alive after enrollment

51.7%

Natl: 40%

85th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

3.4%

Natl: 8%

30th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

3.4%

Natl: 2.3%

79th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0.2%

Natl: 0.6%

74th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$13,068

Natl: $16,971

23th pctl

Patient Population

Primary diagnoses of hospice patients

Wellspan Vna Home Care's patient population is primarily composed of individuals with cancer (37%), followed by cardiovascular disease (26%), dementia (16%), respiratory disease (9%), other conditions (9%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.

Cancer37%
Cardiovascular Disease26%
Dementia16%
Respiratory Disease9%
Other Conditions9%

Care Settings

Where hospice care is delivered

Wellspan Vna Home Care delivers 74% of its care in patients' homes, with 24% in skilled nursing settings, 2% in assisted living settings. The hospice serves an average of 30 patients per day.

Patient's Home

74%

Skilled Nursing

24%

Assisted Living

2%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Wellspan Vna Home Care

What is the CMS rating for Wellspan Vna Home Care?

Wellspan Vna Home Care has a 5-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Wellspan Vna Home Care primarily treat?

Wellspan Vna Home Care's patient population includes cancer (37%), cardiovascular disease (26%), dementia (16%), respiratory disease (9%), other conditions (9%). This reflects the hospice's experience managing these conditions.

Where does Wellspan Vna Home Care provide care?

Wellspan Vna Home Care provides care in patient's home (74%), skilled nursing (24%), assisted living (2%).

How large is Wellspan Vna Home Care?

Wellspan Vna Home Care serves an average of 30 patients per day and covers 26 ZIP codes in its service area.

How many doctors are affiliated with Wellspan Vna Home Care?

10 physicians are affiliated with Wellspan Vna Home Care.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·