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Hospice Care

By The Bay Health

Average3-Star CMS Rating

17 East Sir Francis Drake Blvd, Larkspur, CA 94939

Non-Profit
42 Years Certified
365 Patients/Day

Contact By The Bay

(415) 927-2273Get Directions

17 East Sir Francis Drake Blvd
Larkspur, CA 94939

About By The Bay Health

Hospice overview and quality summary

By The Bay Health is a nonprofit hospice care provider in Larkspur, CA, serving patients and families in Marin County and the surrounding area. Medicare certified since 1984, By The Bay Health has provided 42 years of end-of-life and palliative care to the community.

By The Bay Health serves an average of 365 patients per day, covering 89 ZIP codes across its service area. 59% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

CMS has assigned By The Bay Health a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.

When choosing hospice care in Larkspur, CA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating3/5 Stars
OwnershipNon-Profit
Certified Since1984
CountyMarin
Avg Daily Census365 patients
Service Area89 ZIP codes
HCI Score10/10
Affiliated Doctors20

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

3of 5

Average

CMS CAHPS Hospice Star Rating

By The Bay Health has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Larkspur, CA compare hospice providers.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
89%

89% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
89%

89% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Below Average
71%

71% of caregivers gave a top rating for help with symptoms, below the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Average
80%

80% of caregivers gave a top rating for team communication, consistent with the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
72%

72% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Average
74%

74% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Average
80%

80% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Above Average
87%

87% of caregivers gave By The Bay Health a top rating for would recommend, above the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

99.9%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

99.9%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

100.0%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

99.9%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

99.7%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

99.5%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

99.6%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

By The Bay Health's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

34.5% of By The Bay Health's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.

Visits Near Death

Patients with visits in last 3 days of life

83.5%

Natl: 89.5%

18th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

11.7

Natl: 13.4

43th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

8%

Natl: 9.2%

51th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

74.6%

Natl: 55.4%

80th pctl

Early Live Discharges

Patients discharged alive within 3 days

5%

Natl: 7.2%

40th pctl

Late Live Discharges

Patients discharged alive after enrollment

43.3%

Natl: 40%

68th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

1.4%

Natl: 8%

20th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

0.9%

Natl: 2.3%

48th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

52th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$23,527

Natl: $16,971

76th pctl

Patient Population

Primary diagnoses of hospice patients

By The Bay Health's patient population is primarily composed of individuals with other conditions (36%), followed by cancer (28%), dementia (16%), cardiovascular disease (12%), respiratory disease (6%), stroke (5%).

Other Conditions36%
Cancer28%
Dementia16%
Cardiovascular Disease12%
Respiratory Disease6%
Stroke5%

Care Settings

Where hospice care is delivered

By The Bay Health delivers 59% of its care in patients' homes, with 29% in assisted living settings, 11% in nursing facility settings. The hospice serves an average of 365 patients per day.

Patient's Home

59%

Assisted Living

29%

Nursing Facility

11%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About By The Bay Health

What is the CMS rating for By The Bay Health?

By The Bay Health has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does By The Bay Health primarily treat?

By The Bay Health's patient population includes other conditions (36%), cancer (28%), dementia (16%), cardiovascular disease (12%), respiratory disease (6%), stroke (5%). This reflects the hospice's experience managing these conditions.

Where does By The Bay Health provide care?

By The Bay Health provides care in patient's home (59%), assisted living (29%), nursing facility (11%).

How large is By The Bay Health?

By The Bay Health serves an average of 365 patients per day and covers 89 ZIP codes in its service area.

How many doctors are affiliated with By The Bay Health?

20 physicians are affiliated with By The Bay Health.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·