About Amedisys Hospice Care
Hospice overview and quality summary
Amedisys Hospice Care is a for-profit hospice care provider in Pembroke, NC, serving patients and families in Robeson County and the surrounding area. Medicare certified since 2010, Amedisys Hospice Care has provided 16 years of end-of-life and palliative care to the community.
Amedisys Hospice Care serves an average of 190 patients per day, covering 103 ZIP codes across its service area. 67% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Amedisys Hospice Care has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 2 physicians are affiliated with this hospice.
When choosing hospice care in Pembroke, NC, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Amedisys Hospice Care has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Amedisys Hospice Care among the higher-rated hospice providers serving families in Pembroke, NC.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
91% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
94% of caregivers gave Amedisys Hospice Care a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
78% of caregivers gave Amedisys Hospice Care a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
87% of caregivers gave Amedisys Hospice Care a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
80% of caregivers gave Amedisys Hospice Care a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
80% of caregivers gave Amedisys Hospice Care a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
82% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
89% of caregivers gave Amedisys Hospice Care a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.9%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
99.9%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
99.7%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Amedisys Hospice Care's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
85.5% of Amedisys Hospice Care's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
95.2%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
14
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
8.4%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
51.2%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
5%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
35.7%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
2.1%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
1.7%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.3%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$16,161
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Amedisys Hospice Care's patient population is primarily composed of individuals with dementia (35%), followed by other conditions (25%), cancer (18%), cardiovascular disease (11%), respiratory disease (10%), stroke (4%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.
Care Settings
Where hospice care is delivered
Amedisys Hospice Care delivers 67% of its care in patients' homes, with 22% in assisted living settings, 9% in nursing facility settings, 1% in hospital settings. The hospice serves an average of 190 patients per day.
Patient's Home
Assisted Living
Nursing Facility
Hospital
Doctors at Amedisys Hospice Care
2 affiliated physicians
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Amedisys Hospice Care
What is the CMS rating for Amedisys Hospice Care?
Amedisys Hospice Care has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Amedisys Hospice Care primarily treat?
Amedisys Hospice Care's patient population includes dementia (35%), other conditions (25%), cancer (18%), cardiovascular disease (11%), respiratory disease (10%), stroke (4%). This reflects the hospice's experience managing these conditions.
Where does Amedisys Hospice Care provide care?
Amedisys Hospice Care provides care in patient's home (67%), assisted living (22%), nursing facility (9%), hospital (1%).
How large is Amedisys Hospice Care?
Amedisys Hospice Care serves an average of 190 patients per day and covers 103 ZIP codes in its service area.
How many doctors are affiliated with Amedisys Hospice Care?
2 physicians are affiliated with Amedisys Hospice Care.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·