About 3hc
Hospice overview and quality summary
3hc is a nonprofit hospice care provider in Fayetteville, NC, serving patients and families in Cumberland County and the surrounding area. Medicare certified since 2019, 3hc has provided 7 years of end-of-life and palliative care to the community.
3hc serves an average of 24 patients per day, covering 21 ZIP codes across its service area. 90% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 3 physicians are affiliated with this hospice.
When choosing hospice care in Fayetteville, NC, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
90% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
95% of caregivers gave 3hc a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
75% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
86% of caregivers gave 3hc a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
80% of caregivers gave 3hc a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
81% of caregivers gave 3hc a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
85% of caregivers gave 3hc a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
86% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
98.8%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
90.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
89.5%
Natl: 97.4%
Composite Process Score
Composite measure of all hospice care process quality measures
92.8%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
3hc's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
49.4% of 3hc's patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.
Visits Near Death
Patients with visits in last 3 days of life
92.9%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
13.2
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
4.7%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
34.3%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
10.6%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
36.2%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
10.6%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.2%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$22,067
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
3hc's patient population is primarily composed of individuals with cancer (36%), followed by cardiovascular disease (29%), dementia (16%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.
Care Settings
Where hospice care is delivered
3hc delivers 90% of its care in patients' homes, with 6% in skilled nursing settings, 4% in assisted living settings. The high proportion of home-based care aligns with the hospice philosophy of enabling patients to receive comfort care in familiar surroundings with family nearby. The hospice serves an average of 24 patients per day.
Patient's Home
Skilled Nursing
Assisted Living
Doctors at 3hc
3 affiliated physicians
Patient Reviews
Reviews and ratings from patients
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(910) 860-4764
Bayada Hospice
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Gentiva
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Cape Fear Valley Hospice And Palliative Care
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Liberty Home Care And Hospice
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Medi Home Hospice
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Frequently Asked Questions
About 3hc
What is the CMS rating for 3hc?
3hc does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.
What conditions does 3hc primarily treat?
3hc's patient population includes cancer (36%), cardiovascular disease (29%), dementia (16%). This reflects the hospice's experience managing these conditions.
Where does 3hc provide care?
3hc provides care in patient's home (90%), skilled nursing (6%), assisted living (4%).
How large is 3hc?
3hc serves an average of 24 patients per day and covers 21 ZIP codes in its service area.
How many doctors are affiliated with 3hc?
3 physicians are affiliated with 3hc.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·