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Hospice Care

Ambercare Hospice Inc

Below Average2-Star CMS Rating

2129 Osuna Road Ne, Albuquerque, NM 87113

For-Profit
29 Years Certified
395 Patients/Day

Contact Ambercare Hospice Inc

(505) 244-0046Get Directions

2129 Osuna Road Ne
Albuquerque, NM 87113

About Ambercare Hospice Inc

Hospice overview and quality summary

Ambercare Hospice Inc is a for-profit hospice care provider in Albuquerque, NM, serving patients and families in Bernalillo County and the surrounding area. Medicare certified since 1997, Ambercare Hospice Inc has provided 29 years of end-of-life and palliative care to the community.

Ambercare Hospice Inc serves an average of 395 patients per day, covering 202 ZIP codes across its service area. 64% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Ambercare Hospice Inc holds a 2-star CMS rating based on caregiver surveys. Families are encouraged to review the detailed quality measures below. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 5 physicians are affiliated with this hospice.

When choosing hospice care in Albuquerque, NM, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating2/5 Stars
OwnershipFor-Profit
Certified Since1997
CountyBernalillo
Avg Daily Census395 patients
Service Area202 ZIP codes
HCI Score10/10
Affiliated Doctors5

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

2of 5

Below Average

CMS CAHPS Hospice Star Rating

Ambercare Hospice Inc has received a 2-star quality rating from CMS, based on caregiver survey results. Families in Albuquerque, NM considering this hospice should review the detailed survey results below and discuss quality measures with the care team.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Below Average
86%

86% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
88%

88% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Below Average
69%

69% of caregivers gave a top rating for help with symptoms, below the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Below Average
77%

77% of caregivers gave a top rating for team communication, below the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
70%

70% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Below Average
72%

72% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Below Average
77%

77% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Below Average
81%

81% of caregivers gave a top rating for would recommend, below the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

99.9%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

99.9%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

99.8%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

99.9%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

99.9%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

99.6%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Ambercare Hospice Inc's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

65.6% of Ambercare Hospice Inc's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

90.8%

Natl: 89.5%

34th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

10.8

Natl: 13.4

34th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

6.4%

Natl: 9.2%

31th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

53.2%

Natl: 55.4%

51th pctl

Early Live Discharges

Patients discharged alive within 3 days

7.5%

Natl: 7.2%

58th pctl

Late Live Discharges

Patients discharged alive after enrollment

36.1%

Natl: 40%

48th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

6.4%

Natl: 8%

46th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

2.8%

Natl: 2.3%

72th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

52th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$16,873

Natl: $16,971

44th pctl

Patient Population

Primary diagnoses of hospice patients

Ambercare Hospice Inc's patient population is primarily composed of individuals with dementia (22%), followed by cardiovascular disease (21%), cancer (21%), other conditions (18%), respiratory disease (15%), stroke (5%).

Dementia22%
Cardiovascular Disease21%
Cancer21%
Other Conditions18%
Respiratory Disease15%
Stroke5%

Care Settings

Where hospice care is delivered

Ambercare Hospice Inc delivers 64% of its care in patients' homes, with 29% in assisted living settings, 6% in skilled nursing settings. The hospice serves an average of 395 patients per day.

Patient's Home

64%

Assisted Living

29%

Skilled Nursing

6%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Ambercare Hospice Inc

What is the CMS rating for Ambercare Hospice Inc?

Ambercare Hospice Inc has a 2-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Ambercare Hospice Inc primarily treat?

Ambercare Hospice Inc's patient population includes dementia (22%), cardiovascular disease (21%), cancer (21%), other conditions (18%), respiratory disease (15%), stroke (5%). This reflects the hospice's experience managing these conditions.

Where does Ambercare Hospice Inc provide care?

Ambercare Hospice Inc provides care in patient's home (64%), assisted living (29%), skilled nursing (6%).

How large is Ambercare Hospice Inc?

Ambercare Hospice Inc serves an average of 395 patients per day and covers 202 ZIP codes in its service area.

How many doctors are affiliated with Ambercare Hospice Inc?

5 physicians are affiliated with Ambercare Hospice Inc.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·