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Hospice Care

Accentcare Hospice & Palliative Care Of Houston -

Below Average2-Star CMS Rating

10318 Lake Rd Bldg C, Houston, TX 77070

For-Profit
13 Years Certified
175 Patients/Day

Contact Accentcare Hospice &

(281) 931-1129Get Directions

10318 Lake Rd Bldg C
Houston, TX 77070

About Accentcare Hospice & Palliative Care Of Houston -

Hospice overview and quality summary

Accentcare Hospice & Palliative Care Of Houston - is a for-profit hospice care provider in Houston, TX, serving patients and families in Harris County and the surrounding area. Medicare certified since 2013, Accentcare Hospice & Palliative Care Of Houston - has provided 13 years of end-of-life and palliative care to the community.

Accentcare Hospice & Palliative Care Of Houston - serves an average of 175 patients per day, covering 189 ZIP codes across its service area. 60% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Accentcare Hospice & Palliative Care Of Houston - holds a 2-star CMS rating based on caregiver surveys. Families are encouraged to review the detailed quality measures below. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 5 physicians are affiliated with this hospice.

When choosing hospice care in Houston, TX, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating2/5 Stars
OwnershipFor-Profit
Certified Since2013
CountyHarris
Avg Daily Census175 patients
Service Area189 ZIP codes
HCI Score10/10
Affiliated Doctors5

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

2of 5

Below Average

CMS CAHPS Hospice Star Rating

Accentcare Hospice & Palliative Care Of Houston - has received a 2-star quality rating from CMS, based on caregiver survey results. Families in Houston, TX considering this hospice should review the detailed survey results below and discuss quality measures with the care team.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Below Average
86%

86% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Below Average
84%

84% of caregivers gave a top rating for treated with respect, below the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Below Average
71%

71% of caregivers gave a top rating for help with symptoms, below the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Below Average
74%

74% of caregivers gave a top rating for team communication, below the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
67%

67% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Below Average
68%

68% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Below Average
70%

70% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Below Average
74%

74% of caregivers gave a top rating for would recommend, below the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

99.8%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

100.0%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

99.8%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Accentcare Hospice & Palliative Care Of Houston -'s Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

39.7% of Accentcare Hospice & Palliative Care Of Houston -'s patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.

Visits Near Death

Patients with visits in last 3 days of life

88.5%

Natl: 89.5%

27th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

9.3

Natl: 13.4

18th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

5.7%

Natl: 9.2%

23th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

80.8%

Natl: 55.4%

87th pctl

Early Live Discharges

Patients discharged alive within 3 days

14.9%

Natl: 7.2%

91th pctl

Late Live Discharges

Patients discharged alive after enrollment

40%

Natl: 40%

60th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

7.7%

Natl: 8%

53th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

2.6%

Natl: 2.3%

70th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0.5%

Natl: 0.6%

83th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$19,277

Natl: $16,971

57th pctl

Patient Population

Primary diagnoses of hospice patients

Accentcare Hospice & Palliative Care Of Houston -'s patient population is primarily composed of individuals with dementia (31%), followed by cardiovascular disease (18%), cancer (17%), other conditions (15%), stroke (11%), respiratory disease (10%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.

Dementia31%
Cardiovascular Disease18%
Cancer17%
Other Conditions15%
Stroke11%
Respiratory Disease10%

Care Settings

Where hospice care is delivered

Accentcare Hospice & Palliative Care Of Houston - delivers 60% of its care in patients' homes, with 29% in assisted living settings, 10% in nursing facility settings, 1% in hospital settings. The hospice serves an average of 175 patients per day.

Patient's Home

60%

Assisted Living

29%

Nursing Facility

10%

Hospital

1%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Accentcare Hospice & Palliative Care Of Houston -

What is the CMS rating for Accentcare Hospice & Palliative Care Of Houston -?

Accentcare Hospice & Palliative Care Of Houston - has a 2-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Accentcare Hospice & Palliative Care Of Houston - primarily treat?

Accentcare Hospice & Palliative Care Of Houston -'s patient population includes dementia (31%), cardiovascular disease (18%), cancer (17%), other conditions (15%), stroke (11%), respiratory disease (10%). This reflects the hospice's experience managing these conditions.

Where does Accentcare Hospice & Palliative Care Of Houston - provide care?

Accentcare Hospice & Palliative Care Of Houston - provides care in patient's home (60%), assisted living (29%), nursing facility (10%), hospital (1%).

How large is Accentcare Hospice & Palliative Care Of Houston -?

Accentcare Hospice & Palliative Care Of Houston - serves an average of 175 patients per day and covers 189 ZIP codes in its service area.

How many doctors are affiliated with Accentcare Hospice & Palliative Care Of Houston -?

5 physicians are affiliated with Accentcare Hospice & Palliative Care Of Houston -.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·