About The Highlands Guest Care Center
Nursing home overview and details
The Highlands Guest Care Center is a for-profit nursing home in Dallas, TX, serving Dallas County and the surrounding community. The facility has 116 certified beds with an average daily census of 78 residents.
The Highlands Guest Care Center has been Medicare and Medicaid certified since 1995, bringing 31 years of experience in long-term care.
CMS has assigned this facility a 1-star quality rating. Families are encouraged to review the detailed quality and safety measures below. When choosing a nursing home in Dallas, TX, consider factors including quality ratings, staffing levels, safety record, and whether the facility meets your specific care needs.
At a Glance
Quality Ratings
CMS quality performance measures
Poor
CMS Overall Nursing Home Rating
The Highlands Guest Care Center has received a 1-star overall quality rating from CMS. Families considering this facility may want to discuss quality improvement efforts with the administration and review the detailed inspection and staffing data below.
Health Inspection
Poor
Quality Measures
Average
Staffing
Poor
Source: CMS Nursing Home Compare Data
Staffing
Nurse staffing hours and turnover
The Highlands Guest Care Center provides 3.33 total nursing hours per resident per day, of which 0.46 hours are from registered nurses. Weekend staffing averages 2.88 hours per resident per day.
Safety & Compliance
Regulatory record and safety data
The Highlands Guest Care Center has been flagged for abuse-related concerns by CMS, and is designated as a Special Focus Facility (SFF) by CMS, meaning it has a history of serious quality issues and is under enhanced oversight, and has received 1 fine totaling $47,726. Families should discuss these findings with the facility administration to understand what corrective actions have been taken and what improvements have been implemented. When evaluating nursing homes, it is important to consider the full picture — review quality ratings, staffing levels, and inspection history alongside the safety record to make an informed decision for your loved one.
Abuse Flag
This facility has been flagged for abuse-related concerns by CMS.
Special Focus Facility
This facility is designated as a Special Focus Facility (SFF) by CMS, meaning it has a history of serious quality issues and is under enhanced oversight.
Doctors at The Highlands Guest Care Center
3 affiliated physicians
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About The Highlands Guest Care Center
What is the CMS rating for The Highlands Guest Care Center?
The Highlands Guest Care Center has a 1-star overall quality rating from CMS, which evaluates nursing homes across health inspections, quality measures, and staffing levels.
How many beds does The Highlands Guest Care Center have?
The Highlands Guest Care Center has 116 certified beds with an average daily census of 78 residents.
What type of facility is The Highlands Guest Care Center?
The Highlands Guest Care Center is a for profit - limited liability company nursing home serving Dallas County in Dallas, TX.
How many doctors practice at The Highlands Guest Care Center?
3 physicians are affiliated with The Highlands Guest Care Center. View the full list above to find doctors by specialty.
Does The Highlands Guest Care Center have any safety concerns?
Families should review the Safety & Compliance section above for detailed findings. The Highlands Guest Care Center has regulatory items on record that merit discussion with the administration.
Data source: CMS Nursing Home Compare ·