About Complete Care At Heritage Llc
Nursing home overview and details
Complete Care At Heritage Llc is a for-profit nursing home in Dundalk, MD, serving Baltimore County and the surrounding community. The facility has 177 certified beds with an average daily census of 147.3 residents.
Complete Care At Heritage Llc has been Medicare and Medicaid certified since 1981, bringing 45 years of experience in long-term care. The facility is affiliated with COMPLETE CARE, which provides administrative support and oversight.
CMS has assigned this facility a 2-star quality rating. Families are encouraged to review the detailed quality and safety measures below. When choosing a nursing home in Dundalk, MD, consider factors including quality ratings, staffing levels, safety record, and whether the facility meets your specific care needs.
At a Glance
Quality Ratings
CMS quality performance measures
Below Average
CMS Overall Nursing Home Rating
Complete Care At Heritage Llc has received a 2-star overall quality rating from CMS. Families considering this facility may want to discuss quality improvement efforts with the administration and review the detailed inspection and staffing data below.
Health Inspection
Poor
Quality Measures
Excellent
Staffing
Below Average
Source: CMS Nursing Home Compare Data
Staffing
Nurse staffing hours and turnover
Complete Care At Heritage Llc provides 3.33 total nursing hours per resident per day, of which 0.69 hours are from registered nurses. The facility reports a nurse turnover rate of 60.0%, which is higher than many facilities and may indicate staffing challenges. RN-specific turnover is 67.6%. Weekend staffing averages 2.96 hours per resident per day.
Safety & Compliance
Regulatory record and safety data
Complete Care At Heritage Llc has been flagged for abuse-related concerns by CMS, and has received 2 fines totaling $129,919. Families should discuss these findings with the facility administration to understand what corrective actions have been taken and what improvements have been implemented. When evaluating nursing homes, it is important to consider the full picture — review quality ratings, staffing levels, and inspection history alongside the safety record to make an informed decision for your loved one.
Abuse Flag
This facility has been flagged for abuse-related concerns by CMS.
Doctors at Complete Care At Heritage Llc
2 affiliated physicians
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Frequently Asked Questions
About Complete Care At Heritage Llc
What is the CMS rating for Complete Care At Heritage Llc?
Complete Care At Heritage Llc has a 2-star overall quality rating from CMS, which evaluates nursing homes across health inspections, quality measures, and staffing levels.
How many beds does Complete Care At Heritage Llc have?
Complete Care At Heritage Llc has 177 certified beds with an average daily census of 147.3 residents.
What type of facility is Complete Care At Heritage Llc?
Complete Care At Heritage Llc is a for profit - corporation nursing home serving Baltimore County in Dundalk, MD.
How many doctors practice at Complete Care At Heritage Llc?
2 physicians are affiliated with Complete Care At Heritage Llc. View the full list above to find doctors by specialty.
Does Complete Care At Heritage Llc have any safety concerns?
Families should review the Safety & Compliance section above for detailed findings. Complete Care At Heritage Llc has regulatory items on record that merit discussion with the administration.
Data source: CMS Nursing Home Compare ·