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Bickford Health Care Center

Poor1-Star CMS Rating

14 MAIN STREET, Windsor Locks, CT 06096

48 Beds
Medicare Since 1991

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14 MAIN STREET
Windsor Locks, CT 06096

About Bickford Health Care Center

Nursing home overview and details

Bickford Health Care Center is an nursing home in Windsor Locks, CT, serving Capitol County and the surrounding community. The facility has 48 certified beds with an average daily census of 41.8 residents.

Bickford Health Care Center has been Medicare and Medicaid certified since 1991, bringing 35 years of experience in long-term care.

CMS has assigned this facility a 1-star quality rating. Families are encouraged to review the detailed quality and safety measures below. When choosing a nursing home in Windsor Locks, CT, consider factors including quality ratings, staffing levels, safety record, and whether the facility meets your specific care needs.

At a Glance

Overall Rating1/5 Stars
Certified Beds48
Avg. Residents/Day41.8
OwnershipNon profit - Corporation
Provider TypeMedicare and Medicaid
Family CouncilBoth
SprinklersYes
CCRCNo
CountyCapitol
Affiliated Doctors2

Quality Ratings

CMS quality performance measures

1of 5

Poor

CMS Overall Nursing Home Rating

Bickford Health Care Center has received a 1-star overall quality rating from CMS. Families considering this facility may want to discuss quality improvement efforts with the administration and review the detailed inspection and staffing data below.

Health Inspection

Poor

Quality Measures

Poor

Staffing

Excellent

Source: CMS Nursing Home Compare Data

Staffing

Nurse staffing hours and turnover

Bickford Health Care Center provides 4.36 total nursing hours per resident per day, of which 0.98 hours are from registered nurses. The facility reports a nurse turnover rate of 42.1%, which is within the typical range for nursing facilities. RN-specific turnover is 28.6%. Weekend staffing averages 3.86 hours per resident per day.

RN Hours per Resident per Day0.98
Total Nurse Hours per Resident per Day4.36
Total Nurse Turnover Rate42.1%
RN Turnover Rate28.6%
Weekend Staffing (Hours/Resident/Day)3.86

Safety & Compliance

Regulatory record and safety data

Bickford Health Care Center has been flagged for abuse-related concerns by CMS, and is designated as a Special Focus Facility (SFF) by CMS, meaning it has a history of serious quality issues and is under enhanced oversight, and has received 3 fines totaling $122,338, and has 4 total penalties on record. Families should discuss these findings with the facility administration to understand what corrective actions have been taken and what improvements have been implemented. When evaluating nursing homes, it is important to consider the full picture — review quality ratings, staffing levels, and inspection history alongside the safety record to make an informed decision for your loved one.

Abuse Flag

This facility has been flagged for abuse-related concerns by CMS.

Special Focus Facility

This facility is designated as a Special Focus Facility (SFF) by CMS, meaning it has a history of serious quality issues and is under enhanced oversight.

Fines3 ($122,338)
Total Penalties4

Doctors at Bickford Health Care Center

2 affiliated physicians

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Reviews and ratings from patients

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Frequently Asked Questions

About Bickford Health Care Center

What is the CMS rating for Bickford Health Care Center?

Bickford Health Care Center has a 1-star overall quality rating from CMS, which evaluates nursing homes across health inspections, quality measures, and staffing levels.

How many beds does Bickford Health Care Center have?

Bickford Health Care Center has 48 certified beds with an average daily census of 41.8 residents.

What type of facility is Bickford Health Care Center?

Bickford Health Care Center is a non profit - corporation nursing home serving Capitol County in Windsor Locks, CT.

How many doctors practice at Bickford Health Care Center?

2 physicians are affiliated with Bickford Health Care Center. View the full list above to find doctors by specialty.

Does Bickford Health Care Center have any safety concerns?

Families should review the Safety & Compliance section above for detailed findings. Bickford Health Care Center has regulatory items on record that merit discussion with the administration.

Data source: CMS Nursing Home Compare ·